Receptionist/Concierge

Christ's Home; Warminster Township (Bucks County); On-site; USD 21,000 - 28,000; Part time

Job summary

Christ's Home is seeking a part-time receptionist to cover the Shepherd's Way Main Lobby Desk and telephone console, with some evenings and weekends. Primary duties include greeting guests, directing them, and handling calls with a professional, friendly manner.

The role supports Administrators of Independent Living, Skilled Nursing, Personal Care Services, and the Director of Human Resources with clerical tasks, while maintaining confidentiality and accurate sign-in and call-bell monitoring.

Qualifications

• High school diploma or GED required.
• One year of experience in personal care or long-term care setting preferred.
• Ability to sit, bend, twist, stoop, and reach.
• Maintain confidentiality at all times.

Responsibilities

• Greet and direct guests at the Shepherd's Way Main Lobby with a professional and friendly attitude.
• Answer and route phone calls with professionalism.
• Support Administrators of Independent Living and other Directors by fulfilling project requests.
• Maintain guest sign-in program and monitor call bells.
• Respond to call bells and coordinate with EMTs if needed, staying with the resident until arrival.
• Respond to fire alarm locations and report findings to the Desk Receptionist.
• Sort and deliver healthcare mail and packages to the IL residents.
• Assist Life Enrichment staff, Marketing, and Administrators as requested.

Skills

Professional attitude

Excellent communication

Phone etiquette

Confidentiality

Education

High school diploma or GED

Job description

This position primarily provides coverage of the Shepherd's Way Main Lobby Receptionist Desk and facility telephone console. Additionally, some clerical support including but not limited to administrative support of: Administrator of Independent Living, Administrator of Skilled Nursing, Administrator of Personal Care Services, and the Director of Human Resources.

Position: Part-time hourly - some evenings and weekends

• Greets and directs guests that arrive in the Shepherd's Way Main Lobby with professional and friendly attitude.
• Answers and routes phone calls with professional and friendly attitude.
• Supports Administrator of Independent Living and other Department Directors by fulfilling project requests.
• Maintains highest level of confidentiality in all things as required.
• Management of our guest sign in program.
• Monitor Independent Living Suite Call Bell system on cell phone.
• Maintain constant communication with Desk Receptionist via cell phone and/or radio.
• Respond to call bells in the Suites, call 911 if needed, and remain with resident until EMT's arrive. Complete incident report.
• Respond to Fire alarm location and report findings to Desk Receptionist.
• Sort and deliver Healthcare mail as needed.
• Deliver packages to Atrium for G and H Wing IL Residents.
• Assist evening Life Enrichment Staff as requested.
• Assist Marketing and Administrator of Independent Living with flyers, mailings, etc. as requested.

REQUIRED ATTRIBUTES: High school diploma or GED required. One (1) year of experience in personal care or long-term care setting preferred. Must be able to perform the duties of the job with or without reasonable accommodation. Including but not limited to: sitting, bending, twisting, stooping, and reaching.