Receptionist-Community Recovery Center

Romehosp; Liberty Gardens (NY); On-site; USD 25,000 - 30,000; Part time

Job summary

Rome Health is seeking a Part-Time Receptionist to support our outpatient substance use disorder clinic – Community Recovery Center in Rome, NY. This role welcomes patients and ensures a supportive first impression.

Shifts are Monday and Wednesday 8 am–12 pm, Tuesday and Thursday 12 pm–8 pm. Responsibilities include answering phones, greeting patients, scheduling, coordinating transportation, filing and data tracking, and providing general administrative support.

Qualifications

• High School Diploma or GED required.
• Experience in healthcare, behavioral health, or administrative support preferred.
• NARCAN certification is provided by the agency and required upon starting.

Responsibilities

• Answer phones and greet patients in a professional, compassionate manner.
• Schedule patient appointments.
• Assist with transportation coordination for patients.
• Maintain filing and basic patient data tracking.
• Provide general administrative support to the clinic team.

Skills

Organizational skills

Communication skills

Reception/front desk

Behavioral health experience

HIPAA confidentiality

Compassionate care

Education

High School Diploma or GED

Job description

Rome Health is seeking a Part-Time Receptionist to support our outpatient substance use disorder clinic - Community Recovery Center.

This position plays an important role in creating a welcoming and supportive experience for patients seeking care for substance use disorders.

Hours: Monday and Wednesday 8 am - 12 pm, Tuesday and Thursday 12 pm - 8 pm

Key Responsibilities

• Answer phones and greet patients in a professional, compassionate manner
• Schedule patient appointments
• Assist with transportation coordination for patients
• Maintain filing and basic patient data tracking
• Provide general administrative support to the clinic team

Qualifications

• High School Diploma or GED required
• Experience in healthcare, behavioral health, or administrative support preferred
• NARCAN certification is provided by the agency and required upon starting

Ideal Candidate should have the following

• Strong organizational and communication skills
• Experience with reception or front desk responsibilities
• Experience working with a Behavioral Health Population
• Ability to maintain strict confidentiality (HIPAA and federal SUD regulations)
• Compassionate and respectful approach to working with individuals in recovery

Join the team at Rome Health and help support patients on their path to recovery.

About Rome Health

Rome Health is a non-profit health care system based in Rome, N.Y., providing services to patients throughout Central New York. From primary and specialty care to long-term care, Rome Health delivers quality, compassionate medical care for every stage of life. We are a comprehensive health care system that connects you to the best clinicians and the latest technologies so they are easily accessible to you and your family. Rome Health is an affiliate of St. Joseph's Health and an affiliated clinical site of New York Medical College. The best care out there. Here.