Account Associate: Growth, Customer Care & Insurance

State Farm; Cincinnati (OH); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent Randy Wagner in Cincinnati is seeking an Account Associate to support daily operations, grow the office through strong customer relations, and act as a liaison between customers and agency departments.

You will help customers with policy changes, process claims, and promote relevant products and services. A competitive, supportive environment emphasizes work-life balance and professional development.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Job description

State Farm Agent Randy Wagner in Cincinnati is seeking an Account Associate to support daily operations, grow the office through strong customer relations, and act as a liaison between customers and agency departments.

You will help customers with policy changes, process claims, and promote relevant products and services. A competitive, supportive environment emphasizes work-life balance and professional development.