Receptionist & Client Concierge — Insurance Office

Michelewarren; Austin, Northern (TX, KY); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Dental insurance

Job summary

Michele Warren - State Farm Agent in Austin, TX is looking for a Receptionist - State Farm Agent Team Member to greet clients and manage calls, scheduling, and records.

The ideal candidate is organized, customer-focused, and comfortable with light sales conversations and CRM usage. This full-time role offers benefits and a chance to grow within a trusted local agency.

Join a supportive team and contribute to community service and excellent client service.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception experience

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Michele Warren - State Farm Agent in Austin, TX is looking for a Receptionist - State Farm Agent Team Member to greet clients and manage calls, scheduling, and records.

The ideal candidate is organized, customer-focused, and comfortable with light sales conversations and CRM usage. This full-time role offers benefits and a chance to grow within a trusted local agency.

Join a supportive team and contribute to community service and excellent client service.