Receptionist & Client Care - Insurance Agency

Zach Augustyn - State Farm Agent; Maple Grove (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hiring Bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Zach Augustyn - State Farm Agent in Maple Grove, MN seeks a Receptionist - State Farm Agent Team Member to greet customers, manage schedules, and support daily operations. The role involves engaging with clients, handling inquiries, and maintaining records while providing excellent service.

Ideal candidates have receptionist or customer service experience, strong communication, and comfort with sales conversations. Proficiency in Microsoft Office and CRM systems is a plus.

Qualifications

• Experience in receptionist or customer service roles.
• Strong verbal and written communication.
• Good organizational and multitasking abilities.
• Comfortable with sales conversations and suggesting insurance options.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing to appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to share insurance options.
• Provide excellent service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational abilities

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Zach Augustyn - State Farm Agent in Maple Grove, MN seeks a Receptionist - State Farm Agent Team Member to greet customers, manage schedules, and support daily operations. The role involves engaging with clients, handling inquiries, and maintaining records while providing excellent service.

Ideal candidates have receptionist or customer service experience, strong communication, and comfort with sales conversations. Proficiency in Microsoft Office and CRM systems is a plus.