Receptionist - Clarkston Medical Group

Mclaren-Health-Care; Clarkston (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

McLaren Health Care in Michigan is seeking a friendly, detail-oriented front desk associate to greet patients and visitors, verify demographics and insurance, schedule appointments, and assist with basic registration.

The role emphasizes accurate billing data entry, handling phone inquiries, receivables collection, and coordinating with insurance companies. A high school diploma and solid office skills are required, with preference for health-related experience.

Qualifications

• Must have a high school diploma or equivalent.
• Preferred: health-related education or experience.

Responsibilities

• Welcomes patients and visitors and verifies contact and insurance information.
• Registers patients and schedules appointments, ensuring demographic data is current.
• Answers non-medical questions and provides routine non-medical instructions.

Skills

Customer service

Phone etiquette

Insurance verification

Billing data entry

Scheduling appointments

Typing

Education

High school diploma or equivalent

Job description

McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.

Greets and receives patients and visitors and provides assistance in scheduling appointments, patient registration, insurance verification and the collection of any co-payments..

Essential Functions and Responsibilities:

• 1. Welcomes patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file
• 2. Arranges appointments and registers patients, ensuring that all demographic information is current
• 3. Answers non-medical questions and gives routine non-medical instructions.
• 4. Answers and screens telephone calls and takes messages
• 5. Collects, verifies, and enters into the billing system all insurance and third-party resources for payment
• 6. Verify accuracy of billing data and resolve any discrepancies
• 7. May coordinate insurance verification and perform precertification with insurance companies
• 8. May prepare charge tickets and receive co-payments for office visit
• 9. Monthly completion of Eagle training
• 10. Other duties as assigned.

Required:

• High school diploma or equivalent

Preferred:

• Previous experience or education in a health-related field
• Ability to work will all ages
• Basic office skills such as typing and filing
• Good organizational skills

Additional Information

• Schedule: Full-time
• Requisition ID: 26004550
• Daily Work Times: 8:00am-5:00pm
• On Call: No

Equal Opportunity Employer

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

Equal Opportunity Employer

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.