Receptionist/Cashier

Volkswagen of Stamford; Stamford (CT); On-site; USD 30,000 - 45,000; Full time

Job summary

Volkswagen of Stamford is hiring a Receptionist/Cashier to enhance customer experiences in a vibrant dealership environment. Candidates with strong customer service skills, experience in accounting, and a friendly, professional demeanor are encouraged to apply. This role offers growth opportunities and contributing to a family-owned business.

Benefits

Medical, Dental and Vision

401K Plan plus company match

Competitive wages

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Long term job security

Health and wellness

Competitive Compensation plan

Qualifications

• Excellent oral and written communication skills.
• Professional personal appearance.
• Ability to learn new technology.

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system.
• Receive cash, checks, and credit card payments from customers.
• Answer phones and direct consumers to the proper department.

Skills

Customer service

Communication

Team player

Accounting skills

Problem solving

Tools

Microsoft Office

Job description

Volkswagenof Stamford is seeking a dedicated Receptionist/Cashier to help grow our booming department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

We are seeking a Receptionist/Cashier with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. The ideal candidate must have dealership experience and excellent knowledge of Excel.

WHAT WE OFFER

Depending on your employment status, you may be eligible to receive the following:

• Medical, Dental and Vision
• 401K Plan plus company match
• Competitive wages
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Competitive Compensation plan

RESPONSIBILITES

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

QUALIFICATIONS

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights and weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record
• Excellent oral and written communication skills
• Team player
• Must have a valid driver’s license
• Ability to learn new technology