Receptionist - Birmingham Orthodontics

Rock Dental Brands; Birmingham (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Opportunities for career growth

Flexible health and insurance options

Employee Assistance Program

Complimentary orthodontic treatment

Paid time off

Holiday pay

Industry-leading 401(k) with company match

Job summary

A dental healthcare provider in Birmingham is seeking a Dental Clinic Receptionist to enhance patient experience through exceptional support. Responsibilities include scheduling appointments, managing records, and providing great customer service. Ideal candidates have a high school diploma and office experience. The role offers competitive pay, career growth opportunities, and health benefits.

Qualifications

• High school diploma required.
• Two years of office or administrative experience preferred.
• Legible handwriting is essential.
• Basic computer skills are required.

Responsibilities

• Schedule and confirm patient appointments.
• Manage and update dental health records.
• Maintain patient accounts and assist with billing inquiries.
• Verify insurance eligibility and benefits.
• Provide friendly, professional customer service.

Skills

Excellent verbal and written communication skills

Strong organizational skills

Ability to multitask

Receptive to feedback

Skilled in conflict resolution

Education

High school diploma

Two years of office or administrative experience

Job description

Overview

As a Dental Clinic Receptionist at Birmingham Orthodontics in Chelsea, your primary goal is to deliver exceptional support to our patients while working closely with our dentists, dental assistants, and team leader. You play a key role in ensuring patient flow is smooth, efficient, and enjoyable from the moment they arrive.

Key Responsibilities

• Schedule and confirm patient appointments.
• Manage and update dental health records.
• Maintain patient accounts and assist with billing inquiries.
• Verify insurance eligibility and benefits.
• Provide friendly, professional customer service to all patients.
• Support general office upkeep, including maintaining stock levels and ensuring a clean environment.

Required Skills

• Excellent verbal and written communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask and manage time effectively.
• Receptive to feedback and constructive criticism.
• Skilled in conflict resolution and problem‑solving; a strong team player.

Qualifications

• High school diploma required.
• Two years of office or administrative experience preferred.
• Legible handwriting.
• Basic computer skills.

What We’re Looking For

We seek someone who delivers outstanding customer service, is computer‑savvy, and works independently while anticipating the needs of the team and doctor. A great candidate is respectful, kind, and genuinely enjoys helping others—patients and colleagues alike.

Support You Professionally

• Competitive pay
• Opportunities for career growth
• A motivated, supportive team that cares about each other, our mission, and our patients

Support Your Health & Well‑Being

• Flexible health and insurance options
• Employee Assistance Program
• Complimentary orthodontic treatment for you and your family

Life Balance

• Paid time off
• Holiday pay

Plan for the Future

• Industry‑leading 401(k) with company match

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Administrative

Industries

Hospitals and Health Care