Receptionist Behavioral Health Clinic

Mat-Su Regional Medical Center; Palmer (AK); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health insurance

Life insurance

401(k) matching

Tuition reimbursement

Paid time off

Job summary

The Receptionist at Mat-Su Regional Medical Center in Palmer, AK, serves as the first point of contact, greeting patients and visitors with professionalism and care. This role oversees front desk operations, handles inquiries, and provides administrative support to maintain an efficient and organized facility environment.

Part-time position (20 hours per week) with a day shift, requiring strong communication, organizational skills, and a professional demeanor to support the behavioral health

Qualifications

• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite.
• Excellent organizational and multitasking abilities.
• Professional and courteous demeanor.
• Ability to maintain confidentiality and privacy standards.

Responsibilities

• Greets and welcomes patients, visitors, and staff, directing them to the appropriate person or department.
• Answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication.
• Responds to customer inquiries promptly and professionally, providing information or redirecting as necessary.
• Performs general clerical duties, including filing, copying, and composing routine correspondence.
• Maintains a clean and organized reception area to ensure a positive first impression for visitors.
• Operates standard office equipment (copiers, fax machines, computers).
• Manages scheduling tasks, including appointment setting and meeting coordination.
• Monitors and maintains office supplies, notifying the appropriate personnel of replenishment needs.
• Assists with special projects and additional administrative tasks as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Verbal and written communication

Office software (Microsoft Office)

Organizational skills

Professional demeanor

Confidentiality & privacy

Tools

Microsoft Office Suite

Job description

• Comprehensive Health Coverage – Medical, dental, & vision plans to keep you and your family healthy. Life Insurance is also available.
• Future Security – 401(k) with employer matching to help you build long‑term financial stability.
• Educational Assistance – Tuition Reimbursement- because we invest in your future.
• Competitive Pay & Full Benefits – A salary and package designed to reward your expertise and dedication.
• Paid Time Off – Generous paid time off- giving you a good work/life balance and time to recharge.

Role: Behavioral Health Receptionist

Location: Mat‑Su Regional Medical Center- Palmer, AK

Schedule: Part time- 20 hours per week- Day shift

Job Summary

The Receptionist ensures a positive first impression by welcoming patients, visitors, and staff with professionalism and care. This role oversees front desk operations, handles inquiries, directs visitors, and provides administrative support to maintain an efficient and organized facility environment.

Why You’ll Love Working Here

• Comprehensive Health Coverage – Medical, dental, & vision plans to keep you and your family healthy. Life Insurance is also available.
• Future Security – 401(k) with employer matching to help you build long‑term financial stability.
• Educational Assistance – Tuition Reimbursement- because we invest in your future.
• Competitive Pay & Full Benefits – A salary and package designed to reward your expertise and dedication.
• Paid Time Off – Generous paid time off- giving you a good work/life balance and time to recharge.

Essential Functions

• Greets and welcomes patients, job applicants, vendors, and other visitors, directing them to the appropriate person or department.
• Answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication.
• Responds to customer inquiries promptly and professionally, providing information or redirecting as necessary.
• Performs general clerical duties, including filing, copying, and composing routine correspondence.
• Maintains a clean and organized reception area to ensure a positive first impression for visitors.
• Operates standard office equipment, such as copiers, fax machines, and computers, on a regular basis.
• Manages scheduling tasks, including appointment setting and meeting coordination, as needed.
• Monitors and maintains office supplies, notifying the appropriate personnel of replenishment needs.
• Assists with special projects and additional administrative tasks as assigned.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of customer service or office administration experience required

Knowledge, Skills And Abilities

• Strong verbal and written communication skills to interact effectively with visitors, staff, and vendors.
• Proficiency in using office equipment and basic computer applications, including Microsoft Office Suite.
• Excellent organizational and multitasking skills to handle a variety of clerical tasks efficiently.
• Professional and courteous demeanor to create a welcoming environment.
• Ability to maintain confidentiality and adhere to privacy standards.