Receptionist at Great Clips

Great Clips; Town of Grafton (WI); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Competitive hourly wage

Training provided

Career growth opportunities

Job summary

Great Clips in Grafton, WI is seeking a friendly receptionist to greet guests, manage the front desk, and support our stylists throughout the day. This is a pathway to future stylist training and licensure.

Current students in cosmetology or barbering programs are encouraged to apply and may pursue additional on-the-job learning, flexible scheduling, and opportunities to grow into other salon roles after graduation.

Qualifications

• Friendly, professional approach to customer service.
• Strong communication and interpersonal skills.
• Ability to stay organized and manage multiple tasks.
• Reliability and a positive attitude.

Responsibilities

• Greet guests and manage front-desk operations.
• Support stylists and salon management throughout the day.
• Assist with sanitizing and keeping the salon clean.
• Learn and train for cutting floor after graduation.

Skills

People skills

Interpersonal skills

Organizational skills

Teamwork

Tech savvy

Education

Cosmetology or barbering school

Close to graduation

Tools

Online Check-In

Great Clips App

Job description

Job Location

Schmit's Pavilion - Grafton 1223 Port Washington Rd Grafton, Wisconsin (Next to Starbucks)

Opportunity

Join a locally owned Great Clips® salon team and help deliver a welcoming, comfortable salon experience. As a receptionist, you’ll be the first point of contact for customers and a key support for stylists and salon management throughout the day.

If you enjoy helping people, staying organized, and working as part of a team in an energetic, supportive salon environment, this could be a great fit.

Receptionist / Future Stylist

Join our fun, fast-paced Great Clips team! We’re looking for someone who is:

• Currently in cosmetology or barbering school
• Close to graduation
• Friendly, outgoing, and loves working with people
• Excited to greet guests and create a welcoming salon experience
• Ready to help with sanitizing and keeping the salon looking great
• Eager to learn and train for the cutting floor after graduation

Why you’ll love it here

Great Clips salons give receptionists (aka salon coordinators) the structure and support to succeed in a customer-focused role:

• Great, reliable hourly wage
• Flexible scheduling with dependable retail hours
• A team environment where salon staff help each other succeed
• The opportunity to create positive connections with customers and teammates while supporting essential salon operations
• Clear processes and training for front-desk responsibilities
• Experience working in a professional salon setting
• Opportunities to grow into other roles within the salon, if desired
• Innovative salon technology, including Online Check-In and the Great Clips App

Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations.

What you bring to the team

To join a Great Clips salon team as a receptionist, you’ll need:

• A friendly, professional approach to customer service
• Strong communication and interpersonal skills
• The ability to stay organized and manage multiple tasks
• Reliability and a positive attitude
• Comfort using basic technology and learning new systems
• A team-first mindset and willingness to support salon operations

No cosmetology or barber license is required for the receptionist position. However, it can be a great opportunity for individuals exploring a future career in the industry to gain salon experience while working toward licensure. Current cosmetology and barber students are encouraged to apply.

Who we are

As the world's largest salon brand, with over 4,400 locally owned and operated salons across the U.S. and Canada, Great Clips combines strong brand recognition, marketing, and support with a close-knit, team-oriented culture. We're passionate about cutting hair and providing great value for the whole family. Talented teams of skilled professionals, along with convenient hours and a great haircut experience, set us apart in our communities.

FAQ

• Q: Is this a customer-facing position?
  A: Yes. As a receptionist, you are the first point of contact for customers and an important partner to the stylists. You are responsible for creating a comfortable, friendly, and professional environment by greeting customers warmly, keeping the salon clean and organized, providing accurate wait times, and helping manage the flow of guests.
• Q: Will I be expected to stand during my shift as a receptionist?
  A: Yes. The receptionist role in Great Clips salons is an active, on-your-feet position. You should be prepared to stand for the majority of your shift while greeting customers, maintaining the front area, and staying engaged with the flow of the salon.
• Q: Do I need salon experience to apply?
  A: No. Prior salon experience isn’t required. Training is provided, and customer service skills are most important.
• Q: What kind of training is provided for Receptionists?
  A: Receptionists receive training on salon systems, customer service, and daily operations.
• Q: Are there opportunities to grow from Receptionist into other roles?
  A: Yes. Some Receptionists choose to grow into stylist, leadership, or other salon roles over time, depending on licensure and interest.

All Great Clips® salons are independently owned and operated by third-party franchisees. Franchisees, not Great Clips, Inc., are responsible for all hiring and personnel matters at their individual salons.

Job Ref #:

2025-34475

Hear from our employees

“Great Clips® salons offer the training, and the customers are already there. It’s a guaranteed way to start making money right away.”

Ari Hairstylist