Receptionist at Great Clips

Great Clips; Kannapolis (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical benefits

Paid time off (PTO)

Job summary

Great Clips is seeking a friendly receptionist in Kannapolis, NC. You will be the first point of contact for guests, help keep the salon organized, and support the team throughout the day.

This entry-level role offers on-site work with opportunities to grow within the salon and access to technology like Online Check-In and the Great Clips App. No cosmetology or barber license is required, and training is provided.

Qualifications

• Friendly, professional customer service approach.
• Strong communication and interpersonal skills.
• Ability to stay organized and manage multiple tasks.
• Reliability and a positive attitude.
• Comfort using basic technology and learning new systems.

Responsibilities

• Greet customers and ensure a welcoming front desk presence.
• Keep the salon clean, organized, and running smoothly.
• Support stylists and salon management throughout the day.
• Manage wait times and flow of guests to improve the guest experience.

Skills

Customer service

Communication

Organization

Reliability

Technology use

Tools

Great Clips App

Online Check-In

Job description

Join a locally owned Great Clips® salon team and help deliver a welcoming, comfortable salon experience. As a receptionist, you’ll be the first point of contact for customers and a key support for stylists and salon management throughout the day. If you enjoy helping people, staying organized, and working as part of a team in an energetic, supportive salon environment, this could be a great fit. Are you a people person with a big smile, positive energy, and love making someone's day? WE WANT YOU ON OUR TEAM!! Come be the friendly face that welcomes our guests, keeps things running smoothly, and brings the FUN to our salon. Apply today and grow with us!!

Why you’ll love it here

• Great, reliable hourly wage
• Flexible scheduling with dependable retail hours
• A team environment where salon staff help each other succeed
• The opportunity to create positive connections with customers and teammates while supporting essential salon operations
• Clear processes and training for front-desk responsibilities
• Experience working in a professional salon setting
• Opportunities to grow into other roles within the salon, if desired
• Innovative salon technology, including Online Check-In and the Great Clips App
• Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations.

What you bring to the team

• A friendly, professional approach to customer service
• Strong communication and interpersonal skills
• The ability to stay organized and manage multiple tasks
• Reliability and a positive attitude
• Comfort using basic technology and learning new systems
• A team-first mindset and willingness to support salon operations
• No cosmetology or barber license is required for the receptionist position. However, it can be a great opportunity for individuals exploring a future career in the industry to gain salon experience while working toward licensure. Current cosmetology and barber students are encouraged to apply.

Who we are; as the world's largest salon brand, with over 4,400 locally owned and operated salons across the U.S. and Canada, Great Clips combines strong brand recognition, marketing, and support with a close-knit, team-oriented culture. We're passionate about cutting hair and providing great value for the whole family. Talented teams of skilled professionals, along with convenient hours and a great haircut experience, set us apart in our communities.

FAQQ:

Q: Is this a customer-facing position?

A: Yes. As a receptionist, you are the first point of contact for customers and an important partner to the stylists. You are responsible for creating a comfortable, friendly, and professional environment by greeting customers warmly, keeping the salon clean and organized, providing accurate wait times, and helping manage the flow of guests.

Q: Will I be expected to stand during my shift as a receptionist?

A: Yes. The receptionist role in Great Clips salons is an active, on-your-feet position. You should be prepared to stand for the majority of your shift while greeting customers, maintaining the front area, and staying engaged with the flow of the salon.

Q: Do I need salon experience to apply?

A: No. Prior salon experience isn’t required. Training is provided, and customer service skills are most important.

Q: What kind of training is provided for Receptionists?

A: Receptionists receive training on salon systems, customer service, and daily operations.

Q: Are there opportunities to grow from Receptionist into other roles?

A: Yes. Some Receptionists choose to grow into stylist, leadership, or other salon roles over time, depending on licensure and interest.

All Great Clips® salons are independently owned and operated by third-party franchisees. Franchisees, not Great Clips, Inc., are responsible for all hiring and personnel matters at their individual salons.

Job Ref #: 2025-42838