Receptionist at Great Clips

Great Clips; Gurnee (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Great hourly wage

Flexible scheduling

Team environment

Training and growth

Growth into other roles

Online Check-In and Great Clips App

Job summary

Great Clips in Gurnee is seeking a friendly receptionist to be the first contact for customers and a key support for stylists and salon management. You’ll greet guests, keep the front area organized, and assist with daily salon operations while training toward a future on the cutting floor.

Ideal candidates are currently in cosmetology or barbering school, near graduation, and excited to grow with the team. Great Clips offers training and opportunities to advance within the salon.

Qualifications

• Friendly, professional approach to customer service.
• Strong communication and interpersonal skills.
• Ability to stay organized and manage multiple tasks.
• Reliability and a positive attitude.
• Comfort using basic technology and learning new systems.
• Team-first mindset and willingness to support salon operations.

Responsibilities

• Be the first point of contact for customers and support stylists and salon management.
• Greet guests with a friendly attitude and maintain front-desk area.
• Assist with sanitizing and salon upkeep to ensure a clean, welcoming environment.
• Support salon operations and learn the cutting floor through training after graduation.

Skills

Customer service

Communication

Organization

Reliability

Tech literacy

Teamwork

Job description

Job Location

Stonebrook Commons 6695 Grand Ave Gurnee, Illinois

Opportunity

Join a locally owned Great Clips® salon team and help deliver a welcoming, comfortable salon experience. As a receptionist, you’ll be the first point of contact for customers and a key support for stylists and salon management throughout the day.

If you enjoy helping people, staying organized, and working as part of a team in an energetic, supportive salon environment, this could be a great fit.

Receptionist / Future Stylist

Join our fun, upbeat Great Clips team! We’re looking for someone who:

• Is currently in cosmetology or barbering school
• Is close to graduation
• Loves meeting and helping people
• Greets guests with a friendly attitude
• Helps with sanitizing and salon upkeep
• Wants to train for the cutting floor after graduation

Grow your skills, have fun, and start your salon career with us!

Why you’ll love it here

Great Clips salons give receptionists (aka salon coordinators) the structure and support to succeed in a customer-focused role:

• Great, reliable hourly wage
• Flexible scheduling with dependable retail hours
• A team environment where salon staff help each other succeed
• The opportunity to create positive connections with customers and teammates while supporting essential salon operations
• Clear processes and training for front-desk responsibilities
• Experience working in a professional salon setting
• Opportunities to grow into other roles within the salon, if desired
• Innovative salon technology, including Online Check-In and the Great Clips App

Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations.

What you bring to the team

To join a Great Clips salon team as a receptionist, you’ll need:

• A friendly, professional approach to customer service
• Strong communication and interpersonal skills
• The ability to stay organized and manage multiple tasks
• Reliability and a positive attitude
• Comfort using basic technology and learning new systems
• A team-first mindset and willingness to support salon operations

No cosmetology or barber license is required for the receptionist position. However, it can be a great opportunity for individuals exploring a future career in the industry to gain salon experience while working toward licensure. Current cosmetology and barber students are encouraged to apply.

Who we are

As the world's largest salon brand, with over 4,400 locally owned and operated salons across the U.S. and Canada, Great Clips combines strong brand recognition, marketing, and support with a close-knit, team-oriented culture. We're passionate about cutting hair and providing great value for the whole family. Talented teams of skilled professionals, along with convenient hours and a great haircut experience, set us apart in our communities.

“Great Clips® salons offer the training, and the customers are already there. It’s a guaranteed way to start making money right away.”

Ari Hairstylist

You’ve got talent. Make it work for you.

As a Great Clips® salon stylist, you'll be part of a team that feels like family. And with a built-in customer base, you'll start helping others on day one. So, if connecting with people is your thing, it's time to connect with a Great Clips® salon.

FAQ

• Q: Is this a customer-facing position?
  A: Yes. As a receptionist, you are the first point of contact for customers and an important partner to the stylists. You are responsible for creating a comfortable, friendly, and professional environment by greeting customers warmly, keeping the salon clean and organized, providing accurate wait times, and helping manage the flow of guests.
• Q: Will I be expected to stand during my shift as a receptionist?
  A: Yes. The receptionist role in Great Clips salons is an active, on-your-feet position. You should be prepared to stand for the majority of your shift while greeting customers, maintaining the front area, and staying engaged with the flow of the salon.
• Q: Do I need salon experience to apply?
  A: No. Prior salon experience isn’t required. Training is provided, and customer service skills are most important.
• Q: What kind of training is provided for Receptionists?
  A: Receptionists receive training on salon systems, customer service, and daily operations.
• Q: Are there opportunities to grow from Receptionist into other roles?
  A: Yes. Some Receptionists choose to grow into stylist, leadership, or other salon roles over time, depending on licensure and interest.

All Great Clips® salons are independently owned and operated by third-party franchisees. Franchisees, not Great Clips, Inc., are responsible for all hiring and personnel matters at their individual salons.

Job Ref #: 2025-39034

SALON CAREERS - WHAT TO EXPECT

1. Apply
   Submit your interest to a local franchisee.
2. Connect
   Great Clips franchisee will reach out to you
3. Interview
   A Great Clips franchisee will host an interview
4. Offer
   The hiring manager will contact you if you meet the requirements for the position.

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© 2026 Great Clips, Inc. All Rights Reserved.

All Great Clips® salons are independently owned and operated by third party franchisees. Franchisees, not Great Clips, Inc., are responsible for all hiring and personnel matters at their individual salons.

Great Clips, Inc. | 4400 West 78th Street, Suite 700, Minneapolis, MN 55435 | 1-800-999-5959