Receptionist at Great Clips

Great Clips; Houston (TX); On-site; USD 10,000 - 15,000; Full time

Benefits offered by this job

Great hourly wage

Flexible scheduling

Team environment

Growth opportunities

Online Check-In technology

Medical benefits / PTO may be offered

Job summary

Great Clips in Houston (Kingwood location) seeks a friendly receptionist to be the first contact for customers and a hub of support for stylists and management. You will greet guests, manage the front desk, and help with wait times and salon operations.

Weekend availability is required, and the role offers a learning path toward licensure and future stylist opportunities. No cosmetology license is required to begin; training provided.

Qualifications

• Friendly, professional approach to customer service.
• Strong communication and interpersonal skills.
• Ability to stay organized and manage multiple tasks.
• Reliability and a positive attitude.
• Comfort with basic technology and learning new systems.
• Team-first mindset and willingness to support salon operations.

Responsibilities

• Greet customers and be the first point of contact for guests.
• Maintain a welcoming front desk area and assist stylists and salon management.
• Provide accurate wait times and help manage flow of guests.
• Assist with front-desk responsibilities and salon operations as needed.
• Stand for the majority of the shift and stay engaged with customers and team.
• Support training and use of salon technology (Online Check-In, app).

Skills

Customer service

Communication

Organization

Reliability

Technology literacy

Teamwork

Online Check-In

Great Clips App

Front desk systems

Tools

Online Check-In

Great Clips App

POS/Front desk

Job description

Job Location

Kingwood 4521 Kingwood Dr Houston, Texas (In the HEB parking lot)

Opportunity

Join a locally owned Great Clips® salon team and help deliver a welcoming, comfortable salon experience. As a receptionist, you’ll be the first point of contact for customers and a key support for stylists and salon management throughout the day.

If you enjoy helping people, staying organized, and working as part of a team in an energetic, supportive salon environment, this could be a great fit.

Ready to embark on an exciting educational journey? Our receptionist position is your gateway to a rewarding career as a top-tier stylist! Weekend availability is a must, and if you're currently enrolled in cosmetology or barber courses, you're an ideal match for us! Begin at $9/hour and witness your earnings skyrocket after licensure. Join us for this immersive learning experience!

Why you’ll love it here

Great Clips salons give receptionists (aka salon coordinators) the structure and support to succeed in a customer-focused role:

• Great, reliable hourly wage
• Flexible scheduling with dependable retail hours
• A team environment where salon staff help each other succeed
• The opportunity to create positive connections with customers and teammates while supporting essential salon operations
• Clear processes and training for front-desk responsibilities
• Experience working in a professional salon setting
• Opportunities to grow into other roles within the salon, if desired
• Innovative salon technology, including Online Check-In and the Great Clips App

Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations.

What you bring to the team

To join a Great Clips salon team as a receptionist, you’ll need:

• A friendly, professional approach to customer service
• Strong communication and interpersonal skills
• The ability to stay organized and manage multiple tasks
• Reliability and a positive attitude
• Comfort using basic technology and learning new systems
• A team-first mindset and willingness to support salon operations

No cosmetology or barber license is required for the receptionist position. However, it can be a great opportunity for individuals exploring a future career in the industry to gain salon experience while working toward licensure. Current cosmetology and barber students are encouraged to apply.

Who we are

As the world's largest salon brand, with over 4,400 locally owned and operated salons across the U.S. and Canada, Great Clips combines strong brand recognition, marketing, and support with a close-knit, team-oriented culture. We're passionate about cutting hair and providing great value for the whole family. Talented teams of skilled professionals, along with convenient hours and a great haircut experience, set us apart in our communities.

FAQ

• Q: Is this a customer-facing position?
  A: Yes. As a receptionist, you are the first point of contact for customers and an important partner to the stylists. You are responsible for creating a comfortable, friendly, and professional environment by greeting customers warmly, keeping the salon clean and organized, providing accurate wait times, and helping manage the flow of guests.
• Q: Will I be expected to stand during my shift as a receptionist?
  A: Yes. The receptionist role in Great Clips salons is an active, on-your-feet position. You should be prepared to stand for the majority of your shift while greeting customers, maintaining the front area, and staying engaged with the flow of the salon.
• Q: Do I need salon experience to apply?
  A: No. Prior salon experience isn’t required. Training is provided, and customer service skills are most important.
• Q: What kind of training is provided for Receptionists?
  A: Receptionists receive training on salon systems, customer service, and daily operations.
• Q: Are there opportunities to grow from Receptionist into other roles?
  A: Yes. Some Receptionists choose to grow into stylist, leadership, or other salon roles over time, depending on licensure and interest.

All Great Clips® salons are independently owned and operated by third party franchisees. Franchisees, not Great Clips, Inc., are responsible for all hiring and personnel matters at their individual salons.

Great Clips, Inc. | 4400 West 78th Street, Suite 700, Minneapolis, MN 55435 | 1-800-999-5959