Receptionist - Assisted Living

Prestige Care and Rehabilitation - Pinewood Terrace; Washington (District of Columbia); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a family-owned assisted living community as a Receptionist, where you will be the welcoming face for residents and families. You will handle clerical tasks while providing excellent customer service in a warm, community-oriented environment. With opportunities for advancement, this role is a great starting point in healthcare!

Benefits

Comprehensive benefit package including medical, dental, and vision insurance

Retirement plans with company match

Employee Assistance Program

Education Reimbursement Program

Strong promote-from-within culture

Qualifications

• Able to communicate effectively in English with a diverse range of individuals.
• Type 60 wpm and proficient in using personal computers and printers.
• Must understand and follow written and verbal directions.

Responsibilities

• Represent the facility positively when receiving residents and guests.
• Provide clerical support to various departments as assigned.
• Answer the telephone and direct calls, minimizing hold times.

Skills

Communication

Clerical Support

Customer Service

Education

High School diploma or equivalent

Job description

Receptionist is a Saturday-Sunday and on-call coverage from 10:00 AM to 4:00 PM.

What does the Receptionist- Assisted Living do?

In this entry-level role, you would be helping to be the“face” of our assisted living/memory care community. You would be providinggeneral business office services (filing, filling out forms, assisting linestaff and managers), greet families, residents, and other visitors, as well as offeringdirection to questions and concerns. If you want to work in a home-likeenvironment where you get to know those you serve on a daily basis, thisadministrative role is for you and quite different compared to other Receptionistroles.

Why join thePrestige Care Family in the Receptionist - Assisted Living role and what can weoffer you?

• See the impact of your care by serving and interactingwith our residents on a daily basis.
• Collaborate with a strong team of health careproviders, all while working in a home-like setting.
• The ability to bring pure joy and community toour residents.
• A great “starting point” into the world of aregional healthcare provider.
• Strong promote-from-within culture: thepossibilities are endless.
• Our 35+ year old, family-owned and operatedorganization (with over 80 locations in 8 states) means we aren’t too small,but not too big. You are known here.

In this job, everyday you will…

1.Represents the facility in receiving residents,staff and the public in a positive, helpful manner, and demonstrates Companymission, philosophy and core values.

2.Directs residents and guests to the appropriateoffice for assistance, resident apartment, or activity area as needed.

3.Answers the telephone within two rings anddirects calls to appropriate party, minimizing “holding” time.

4.Provides clerical support to all departments, asassigned by supervisor, in a timely and organized manner.

5.Copies, collates, and staples materials asrequested.

6.Provides support to other departments bymaintaining files, assist in filing, typing labels, and other office tasks asrequested.

7.Sorts and distributes incoming mail andprocesses outgoing mail.

Education & Experienceyou need to qualify:

• Must have a High School diploma or equivalent.
• Must be able to read written direction,comprehend verbal instructions, and write at a level necessary to accomplishthis job.
• Type 60 wpm and experience with personalcomputers and printers a must.
• Able to communicate effectively, in English,with personnel at all levels of the organization, with residents, their friendsand family, and with members of the community

Ways you can advancebeyond the Receptionist - Assisted Living role:

Once you master this role, you could consider theResident Care Coordinator, Resident Services Director, Personal Care Attendant,Medication Technician, or other clinical jobs with Prestige Care.

EOE/M/F/VETS/DISABLED – At Prestige, it is our promise topersonally touch lives every day. It is a philosophy of caring based on ourcore values of integrity, trust, commitment, and respect, that are at thecenter of all that we do. We are committed to a diverse and inclusive workforcethat represents all of us, coming from different experiences, cultures,backgrounds, and viewpoints. Inclusion is the way we treat one another and howwe celebrate what makes us different.

Prestige is proud to be an EqualEmployment Opportunity employer. We do not discriminate based upon race,religion, color, national origin, gender (including pregnancy, childbirth, orrelated medical conditions), sexual orientation, gender identity, gender expression,age, status as a protected veteran, status as an individual with a disability,or other applicable legally protected characteristics.

Questions? Contact [e-mail]

Information About Prestige Senior Living - Rosemont

Located at 215 Killion Road in Yelm, Washington, PrestigeSenior Living - Rosemont has 63 apartments of assisted living, as well as 24units of independent living.

Rosemont is a beautiful and well-kept building in a more ruralsetting. It’s a community of vibrant not only team members, but also residents –we work where they live! Rosemont is no stranger to high performance. Just afew years ago, they were awarded the “Bronze” award through the American HealthCare Association/National Center of Assisted Living (in addition to a deficiency-free survey!) in 2017, showing it’s high performance.More recently, they won “Best of Nisqually” in 2020. If you want to work in anaward-winning, high performing building, this place is for you.

Our Rosemont Team brings the fun to work every day, wherethey get to enjoy a home-like setting – full of fireplaces, a library, andmore! Our team is just that…a “team.” Everyone pitches in and helps each otherout; a team of high performing healthcare providers that love and serve our residents.If you want to be a part of something greater then yourself, this is the placefor you. Our turnover percentage has been reduced by over 80% recently, a testamentto great leadership and commitment to excellence. Rosemont team members enjoy astrong promote-from-within culture as well.

If working in a home-like setting, with a strong teamatmosphere, and with a national award-winning employer that has a greatpromote-from-within culture, then Prestige Senior Living - Rosemont is theplace for you.

Who Is Prestige Care?

Prestige Care is a family of over 75 skilled nursing +post-acute care centers, as well as assisted living and memory care communitiesin 8 Western states. We are an organization of over 5,000 team members whoserve thousands of residents, where we have the privilege of personallytouching their lives every day.

We have four core values of integrity, trust, commitment,and respect that guide everything that we do. With a strong commitment tocareer development and advancement, Prestige Care is a employer that can helpyou achieve your career goals and objectives. With a healthcare career atPrestige Care, you will enjoy a collaborative, team-oriented environment whereyour work truly matters at the end of every day.

Summary of Benefits:

Full-time team members are eligible forPrestige’s comprehensive benefit package including choice of medical plans,HSA/FSA accounts, dental and vision insurance, and company paid life andAD&D insurance. All team members are eligible to participate in thecompany’s retirement plans with a company match for those who meet the hoursand service requirements. Additional benefits include Employee AssistanceProgram and Education Reimbursement program.