Receptionist/Appointment Coordinator

Kadima Rehabilitation & Nursing at Mt. Lebanon; Mt. Lebanon (PA); On-site; USD 21,000 - 30,000; Full time

Job summary

Kadima Rehabilitation & Nursing at Mt. Lebanon in Mt. Lebanon, PA is seeking a Receptionist/Appointment Coordinator who is highly organized and detail oriented to be the first point of contact for patients, families, and visitors.

You will provide exceptional customer service and ensure seamless communication between staff and stakeholders. As the front-line liaison, you will greet guests, coordinate appointments, manage medical records, and support nursing staff while maintaining patient

Qualifications

• High school diploma or equivalent required.
• Training provided for healthcare setting experience.
• Strong communication and organizational abilities.

Responsibilities

• Greet and assist patients, families, and visitors, answering phone calls, and responding to mail and electronic correspondence in a timely and professional manner.
• Coordinate patient appointments and schedules, ensuring efficient use of staff time and minimizing delays.
• Manage front desk operations, including maintaining accurate records, filing, and performing data entry tasks.
• Provide administrative support to our nursing staff, including preparing medical records, processing medical orders, and handling patient confidentiality forms.
• Develop and maintain positive relationships with patients, families, and internal staff members.
• Perform various clerical duties, such as answering phone calls, taking messages, and distributing mail and faxes.
• Maintain a safe and clean environment, adhering to infection control policies and procedures.

Skills

Communication

Organizational skills

Interpersonal skills

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

EMRs

Job description

Job Title: Receptionist/Appointment Coordinator

Location: Mt. Lebanon, PA

Company: Kadima Rehabilitation & Nursing at Mt. Lebanon

Company Slogan: Living Forward. Together.

Job Summary:

We are seeking a highly organized and detail-oriented Receptionist/Appointment Coordinator to join our team at Kadima Rehabilitation & Nursing at Mt. Lebanon. As the first point of contact for our patients, families, and visitors, you will be responsible for providing exceptional customer service and ensuring seamless communication between our staff and stakeholders. If you are passionate about delivering outstanding patient care and have excellent communication skills, we encourage you to apply for this rewarding opportunity.

Responsibilities

• Greet and assist patients, families, and visitors, answering phone calls, and responding to mail and electronic correspondence in a timely and professional manner
• Coordinate patient appointments and schedules, ensuring efficient use of staff time and minimizing delays
• Manage front desk operations, including maintaining accurate records, filing, and performing data entry tasks
• Provide administrative support to our nursing staff, including preparing medical records, processing medical orders, and handling patient confidentiality forms
• Develop and maintain positive relationships with patients, families, and internal staff members
• Perform various clerical duties, such as answering phone calls, taking messages, and distributing mail and faxes
• Maintain a safe and clean environment, adhering to infection control policies and procedures

Requirements

• High school diploma or equivalent required
• 0 years of experience in a healthcare setting (training provided)
• Excellent communication, organizational, and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Proficiency in Microsoft Office Suite and electronic medical records (EMRs)

Work Schedule: PER DIEM

Why Join Our Team

At Kadima Rehabilitation & Nursing at Mt. Lebanon, we prioritize teamwork, compassion, and patient-centered care. Our team is dedicated to providing exceptional service to our patients and their families, and we strive to create a welcoming and inclusive environment for everyone.