Receptionist and HR Administrator - Kemper

Ditsch USA LLC; Cincinnati, Northern (OH, KY); Hybrid; USD 42,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Life insurance (automatic $25k)

FSA/HSA options

Voluntary life and AD&D

401k with match

PTO & Holidays

Training & development

Job summary

Ditsch USA LLC in Cincinnati, Ohio is hiring a Receptionist and HR Administrator to support front desk operations and HR processes. You will welcome visitors, manage calls, handle mail, and assist with onboarding, HR records, and recruitment coordination.

The role also covers general office administration and employee engagement activities. The ideal candidate has 1-2 years in reception/office/HR support, strong communication, and proficiency with Microsoft Office.

Qualifications

• Associate's or Bachelor's degree in Human Resources, Business Administration, or related field preferred; equivalent education and experience considered.
• 1-2 years of experience in reception, office administration, customer service, or HR support preferred.
• Strong verbal and written communication skills with a professional and customer-focused approach.
• Proficiency with Microsoft Office: Outlook, Word, Excel, PowerPoint.
• Excellent organizational skills with attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Maintain confidentiality and discretion with sensitive information.
• Strong interpersonal skills and a positive, team-oriented attitude.
• Willingness to learn and grow in HR and office administration.

Responsibilities

• Welcome visitors, employees, vendors, and clients in a friendly and professional manner.
• Manage calls, emails, inquiries; route to appropriate personnel.
• Handle mail, deliveries, and courier packages.
• Maintain a clean, organized reception area and spaces.
• Coordinate meeting room reservations and spaces.
• Manage visitor sign-in/sign-out and access credentials.
• Assist with onboarding materials and new hire orientation.
• Maintain HR records and files in compliance with policies.
• Support HR data entry, attendance tracking, reporting, and documentation.
• Coordinate recruiting activities and candidate communications.
• Assist with employee engagement initiatives and training logistics.
• Provide general administrative support across departments.

Skills

Communication skills

Customer focus

Team-oriented

Education

Associate's or Bachelor's degree in HR or Business

Tools

Microsoft Office

Job description

Current job opportunities are posted here as they become available.

Receptionist and HR Administrator - Kemper

Job Posting: Receptionist & HR Administrator (Kemper)
Pay Rate: $20.00 - $21.00 per hour
1st Shift: 8:00am-6:00pm, Monday-Thursday.
Location: Cincinnati, Ohio 45246

DITSCH USA creates memorable pretzel experiences! We bake artisan pretzels available for both food service and retail markets. As a leading producer of pretzels, we are committed to freshness and providing clean-label products. The quality of our irresistible products comes from more than 100 years of experience and craftsmanship in the ART OF PRETZEL MAKING!

We seek those who want to learn and grow within our organization. Ditsch USA offers development options to add to your skill set and open new opportunities for you within our organization. At Ditsch USA you will find a welcoming, safe, and team-orientated environment.

Position Summary

As the Receptionist & HR Administrator, you will play a key role in supporting the daily operations of our facility by managing front desk activities and providing administrative support to the Human Resources team. This position helps ensure a professional and welcoming reception experience while assisting with recruiting, onboarding, employee record maintenance, employee engagement activities, and general office administration.

Essential Duties and Responsibilities

Reception & Front Desk Operations

• Welcome visitors, employees, vendors, and clients in a friendly and professional manner.
• Manage incoming calls, emails, and general inquiries; route communications to appropriate personnel.
• Handle incoming and outgoing mail, deliveries, and courier packages.
• Maintain a clean, organized, and professional reception area and common spaces.
• Coordinate meeting room reservations and prepare meeting spaces as needed.
• Manage visitor sign-in and sign-out procedures.
• Issue and track key fobs, access badges, and visitor credentials.
• Assist with maintaining site security protocols related to visitor access.

Human Resources Administration Support

• Assist with preparing interview materials, onboarding documents, and new hire welcome packages.
• Coordinate new hire orientation schedules and onboarding communications.
• Maintain employee personnel files and HR records in accordance with company policies and legal requirements.
• Assist with maintaining I-9, training, and other employment-related records.
• Support HR with data entry, attendance tracking, reporting, and document preparation.
• Assist with recruiting coordination, including scheduling interviews and communicating with candidates.
• Support employee engagement initiatives, training logistics, and internal communications.
• Help coordinate training sessions, employee events, and company activities.
• Handle sensitive employee information with a high degree of confidentiality and professionalism.

General Office Administration

• Serve as the primary liaison for uniform vendors and manage uniform-related administrative tasks.
• Support temporary employees with onboarding documentation, timesheet processing, and workplace orientation.
• Coordinate the ordering and distribution of business cards and other office materials.
• Prepare reports, forms, presentations, correspondence, and other administrative documents.
• Order and manage office supplies and maintain appropriate inventory levels.
• Assist with policy documentation, record retention, filing systems, and compliance-related activities.
• Maintain both electronic and hard-copy filing systems.
• Provide administrative support to various departments as business needs require.
• Assist with special projects and other duties as assigned.

Qualifications

• Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred; equivalent education and experience will be considered.
• 1-2 years of experience in reception, office administration, customer service, or HR support preferred.
• Strong verbal and written communication skills with a professional and customer-focused approach.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Excellent organizational skills with strong attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to maintain confidentiality and exercise discretion when handling sensitive information.
• Strong interpersonal skills and a positive, team-oriented attitude.
• Demonstrated willingness to learn and grow in Human Resources and office administration.

Physical Requirements

• Ability to remain in a stationary position for extended periods, including sitting or standing.
• Ability to occasionally move office supplies and materials.
• No adverse environmental conditions are expected in this role.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

What we offer you (perks, bonuses, benefits):

• Medical, Dental, and Vision insurance
• Automatic, FREE $25,000 life insurance policy
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Additional voluntary life, AD&D, Critical Illness, and Short-Term Disability
• 401k Retirement Plan with Match
• Paid Time Off (PTO) & Holidays
• Ongoing training and development

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee in this role. Duties, responsibilities, and activities may change at any time with or without notice.

The physical requirements are representative of those an employee may encounter while performing the job's essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Ditsch USA, is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.