Receptionist and HR Administrator - Kemper

Ditsch USA; Cincinnati (OH); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Life insurance policy

FSA/HSA options

401k Retirement Plan with Match

Paid Time Off (PTO) & Holidays

Ongoing training and development

Job summary

Ditsch USA in Cincinnati, OH is seeking a Receptionist & HR Administrator to support daily facility operations and HR tasks. You will greet visitors, manage front desk activities, and assist with onboarding, employee records, and communications.

You will also help coordinate scheduling, recruit coordination tasks, and maintain confidential personnel files while ensuring a professional, welcoming environment. This role offers growth within HR and office administration in a collaborative team.

Qualifications

• Associate's or Bachelor's degree in HR/Business Administration or related field preferred; equivalent education and experience will be considered.
• 1-2 years of experience in reception, office administration, customer service, or HR support preferred.
• Strong verbal and written communication skills with a professional and customer-focused approach.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Excellent organizational skills with strong attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to maintain confidentiality and exercise discretion when handling sensitive information.
• Strong interpersonal skills and a positive, team-oriented attitude.
• Demonstrated willingness to learn and grow in Human Resources and office administration.

Responsibilities

• Welcome visitors, employees, vendors, and clients in a friendly and professional manner.
• Manage incoming calls, emails, and general inquiries; route communications to appropriate personnel.
• Handle incoming and outgoing mail, deliveries, and courier packages.
• Maintain a clean, organized, and professional reception area and common spaces.
• Coordinate meeting room reservations and prepare meeting spaces as needed.
• Manage visitor sign-in and sign-out procedures.
• Issue and track key fobs, access badges, and visitor credentials.
• Assist with maintaining site security protocols related to visitor access.
• Assist with preparing interview materials, onboarding documents, and new hire welcome packages.
• Coordinate new hire orientation schedules and onboarding communications.
• Maintain employee personnel files and HR records in accordance with company policies and legal requirements.
• Assist with maintaining I-9, training, and other employment-related records.
• Support HR with data entry, attendance tracking, reporting, and document preparation.
• Assist with recruiting coordination, including scheduling interviews and communicating with candidates.
• Support employee engagement initiatives, training logistics, and internal communications.
• Help coordinate training sessions, employee events, and company activities.
• Handle sensitive employee information with a high degree of confidentiality and professionalism.
• Serve as the primary liaison for uniform vendors and manage uniform-related administrative tasks.
• Support temporary employees with onboarding documentation, timesheet processing, and workplace orientation.
• Coordinate the ordering and distribution of business cards and other office materials.
• Prepare reports, forms, presentations, correspondence, and other administrative documents.
• Order and manage office supplies and maintain appropriate inventory levels.
• Assist with policy documentation, record retention, filing systems, and compliance-related activities.
• Maintain both electronic and hard-copy filing systems.
• Provide administrative support to various departments as business needs require.
• Assist with special projects and other duties as assigned.

Skills

Strong communication

Customer-focused

Organizational skills

Team-oriented

Willingness to learn

Education

Associate's or Bachelor's degree in HR/Business Administration

Tools

Microsoft Office

Job description

Job Posting: Receptionist & HR Administrator (Kemper)

Pay Rate: $20.00 - $21.00 per hour

1st Shift: 8:00am-6:00pm, Monday-Thursday.

Location: Cincinnati, Ohio 45246

DITSCH USA creates memorable pretzel experiences! We bake artisan pretzels available for both food service and retail markets. As a leading producer of pretzels, we are committed to freshness and providing clean-label products. The quality of our irresistible products comes from more than 100 years of experience and craftsmanship in the ART OF PRETZEL MAKING!

We seek those who want to learn and grow within our organization. Ditsch USA offers development options to add to your skill set and open new opportunities for you within our organization. At Ditsch USA you will find a welcoming, safe, and team-orientated environment.

Position Summary

As the Receptionist & HR Administrator, you will play a key role in supporting the daily operations of our facility by managing front desk activities and providing administrative support to the Human Resources team. This position helps ensure a professional and welcoming reception experience while assisting with recruiting, onboarding, employee record maintenance, employee engagement activities, and general office administration.

Essential Duties And Responsibilities

Reception & Front Desk Operations

• Welcome visitors, employees, vendors, and clients in a friendly and professional manner.


• Manage incoming calls, emails, and general inquiries; route communications to appropriate personnel.


• Handle incoming and outgoing mail, deliveries, and courier packages.


• Maintain a clean, organized, and professional reception area and common spaces.


• Coordinate meeting room reservations and prepare meeting spaces as needed.


• Manage visitor sign-in and sign-out procedures.


• Issue and track key fobs, access badges, and visitor credentials.


• Assist with maintaining site security protocols related to visitor access.

Human Resources Administration Support

• Assist with preparing interview materials, onboarding documents, and new hire welcome packages.


• Coordinate new hire orientation schedules and onboarding communications.


• Maintain employee personnel files and HR records in accordance with company policies and legal requirements.


• Assist with maintaining I-9, training, and other employment-related records.


• Support HR with data entry, attendance tracking, reporting, and document preparation.


• Assist with recruiting coordination, including scheduling interviews and communicating with candidates.


• Support employee engagement initiatives, training logistics, and internal communications.


• Help coordinate training sessions, employee events, and company activities.


• Handle sensitive employee information with a high degree of confidentiality and professionalism.

General Office Administration

• Serve as the primary liaison for uniform vendors and manage uniform-related administrative tasks.


• Support temporary employees with onboarding documentation, timesheet processing, and workplace orientation.


• Coordinate the ordering and distribution of business cards and other office materials.


• Prepare reports, forms, presentations, correspondence, and other administrative documents.


• Order and manage office supplies and maintain appropriate inventory levels.


• Assist with policy documentation, record retention, filing systems, and compliance-related activities.


• Maintain both electronic and hard-copy filing systems.


• Provide administrative support to various departments as business needs require.


• Assist with special projects and other duties as assigned.

Qualifications

• Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred; equivalent education and experience will be considered.


• 1-2 years of experience in reception, office administration, customer service, or HR support preferred.


• Strong verbal and written communication skills with a professional and customer-focused approach.


• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.


• Excellent organizational skills with strong attention to detail.


• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.


• Ability to maintain confidentiality and exercise discretion when handling sensitive information.


• Strong interpersonal skills and a positive, team-oriented attitude.


• Demonstrated willingness to learn and grow in Human Resources and office administration.

Physical Requirements

• Ability to remain in a stationary position for extended periods, including sitting or standing.


• Ability to occasionally move office supplies and materials.


• No adverse environmental conditions are expected in this role.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

What We Offer You (perks, Bonuses, Benefits)

• Medical, Dental, and Vision insurance


• Automatic, FREE $25,000 life insurance policy


• Flexible Spending Account (FSA) and Health Savings Account (HSA) options


• Additional voluntary life, AD&D, Critical Illness, and Short-Term Disability


• 401k Retirement Plan with Match


• Paid Time Off (PTO) & Holidays


• Ongoing training and development

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee in this role. Duties, responsibilities, and activities may change at any time with or without notice.

The physical requirements are representative of those an employee may encounter while performing the job's essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

For more information, visit www.ditsch.com/en

Ditsch USA, is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.