Receptionist & Aftercare Coordinator

The New Century School; Baltimore (MD); On-site; USD 21,000 - 30,000; Part time

Job summary

The New Century School in Baltimore, MD is seeking a warm, organized Receptionist & Aftercare Coordinator for a part-time role (~30 hours/week). You will be the first point of contact for families and visitors, while also leading our after-school program with a focus on safety, engagement, and communication.

Ideal candidates have experience in early childhood education or family-facing roles, strong customer service skills, and leadership abilities to support aftercare teachers and collaborate

Qualifications

• Experience in early childhood education or family-facing roles.
• Strong customer service skills and professional demeanor.
• Ability to lead aftercare staff and coordinate programs.
• Excellent organizational and record-keeping skills.

Responsibilities

• Serve as the primary welcome contact for families and visitors.
• Assist with attendance, communications, and administrative tasks.
• Oversee daily aftercare operations and supervise teachers.
• Coordinate staffing, transitions, and dismissal procedures.
• Support a welcoming, organized school environment.

Skills

Customer service

Organization

Communication

Leadership

Relationship building

Team collaboration

Education

Maryland Preschool Lead Teacher qualification

Job description

Receptionist & Aftercare Coordinator

Part-Time Position ~30 hours/week | The New Century School

Location: Fell's Point, Baltimore, Maryland

The New Century School is seeking a warm, highly organized, and motivated Receptionist & Aftercare Coordinator to join our team. This position combines front office responsibilities with leadership of our after-school program, offering an opportunity for someone who enjoys working with children, building relationships with families, and supporting a team of educators.

The ideal candidate brings experience in early childhood education, exceptional customer service skills, and a commitment to excellence. We are particularly interested in candidates who are qualified as a Preschool Lead Teacher in Maryland and who have the initiative and leadership skills to help our aftercare program thrive.

What We're Looking For

We're seeking someone who:

• Delivers exceptional customer service, creating a welcoming, professional, and positive experience for students, families, staff, and visitors.
• Has experience in early childhood education, ideally with qualifications to serve as a Preschool Lead Teacher.
• Demonstrates strong leadership and a commitment to excellence, inspiring and developing aftercare teachers to deliver a consistently high-quality program.
• Is exceptionally organized and detail-oriented, with the ability to manage competing priorities, maintain accurate records, and follow through reliably.
• Takes initiative and ownership, recognizing opportunities for improvement and proactively addressing challenges.
• Communicates clearly and professionally, building strong relationships with families, colleagues, and students.
• Brings warmth, patience, and sound judgment to interactions with children of different ages.
• Values collaboration and cultural diversity, contributing positively to our close-knit, multilingual school community.

About the Role

This part-time position combines two important areas of responsibility:

Front Office & Reception

• Serve as a welcoming first point of contact for families, visitors, and staff.
• Respond to inquiries and assist families with professionalism, warmth, and efficiency.
• Support daily school operations, including attendance, communications, and administrative tasks.
• Maintain accurate records and ensure that important details are handled promptly and reliably.
• Help create an organized, responsive, and welcoming school environment.

Aftercare Coordination & Leadership

• Oversee the daily operations of our after-school program, ensuring a safe, engaging, and well- organized experience for students.
• Guide, support, and develop aftercare teachers, establishing clear expectations and encouraging professional growth.
• Promote a culture of excellence, accountability, teamwork, and continuous improvement.
• Ensure that aftercare activities are purposeful, age-appropriate, and aligned with the school's educational philosophy.
• Maintain effective communication with families and school leadership.
• Coordinate staffing, student supervision, transitions, and dismissal procedures.
• Identify opportunities to strengthen the program and take initiative in implementing improvements.

Preferred Qualifications

• Experience working in a preschool or early childhood education setting.
• Maryland Preschool Lead Teacher qualification strongly preferred.
• Experience supervising, mentoring, or coordinating a team.
• Demonstrated excellence in customer service, administrative support, or family-fac facing roles.
• Strong organizational, communication, and problem-solving skills.
• Comfort working with children across a range of ages.

About Us

The New Century School is a small, independent school in Baltimore serving preschool through 8th grade. We are committed to fostering curiosity, creativity, and independence through Montessori principles, Spanish and Chinese language immersion, and project-based learning. Our small classes and close-knit community allow educators to build meaningful relationships with students and families.

We value innovation, collaboration, high standards, and a deep respect for childhood. We are looking for a colleague who shares these values and is excited to contribute to the continued excellence of our school community.

The New Century School is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.