Receptionist/Administrator

Operose Health Ltd; Newark (OH); On-site; USD 31,000 - 38,000; Part time

Benefits offered by this job

27 days annual leave

Car benefit scheme - electric vehicles

Cycle to work scheme

Travel season ticket loans

Discount cards

Employee wellbeing services

Job summary

Operose Health Ltd is hiring a Receptionist/Administrator at Balderton Primary Care Centre, Balderton, near Newark. The role is part-time (22.50 hours/week) on a permanent contract with a pro rata salary of £25,838 per year.

You will support front-desk operations, manage appointments, handle patient records, and liaise with the wider primary care team to ensure smooth patient access. The ideal candidate has receptionist or customer care experience, basic PC skills, and a commitment to data

Qualifications

• Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
• Must have basic PC skills such as Word, Excel and email.
• Able to work within processes, procedures and maintain confidently and data security.
• Previous experience of working in the NHS is welcome but not essential.

Responsibilities

• Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests.
• Utilising other information systems to support efficient workflow processes.

Job description

# Receptionist/Administrator## Job Introduction**Salary:** £25,838.00**Hours:** 22.50 per week (fixed term 9 month contract)**Help us to deliver great primary care by improving access, outcomes and patient experience.**At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other - because we CARE.**Caring**We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.**Ambitious**Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.**Resourceful**Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.**Excellence**We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.**Job title:** Receptionist/Administrator**Location:** Balderton Primary Care Centre, Nottingham### Role Responsibility**As a valued member of the Operose Health team, your key duties will include:*** Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.* Emailing, scanning and coding clinical correspondence.* Processing prescriptions requests.* Utilising other information systems to support efficient workflow processes.### The Ideal Candidate**What we look for in new colleagues:*** Reception or customer care experience is essential as well as an excellent communicator both spoken and written.* Must have basic PC skills such as Word, Excel and email.* Able to work within processes, procedures and maintain confidently and data security.* Previous experience of working in the NHS is welcome but not essential.### Package Description**How we'll support you:*** 27 days annual leave plus bank holidays pro rata.* Access to our bespoke learning management system and annual formative clinical assessments to support competency development.* The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.* Car benefit scheme - specialising in electric vehicles.* Cycle to work scheme.* Travel season ticket loans* Discount cards.* Employee wellbeing services including free yoga videos and employee wellbeing app.### Receptionist/Administrator* **Salary**£25,838.00 pro rata* **Salary Frequency**Annual* **Job Reference**HCRGCG/TP/162550/20967* **Contract Type**Permanent - Part Time* **Closing Date**6 November, 2026* **Job Category**Operose - Reception/Admin* **Business Unit**OH - Balderton Primary Care Centre* **Location**Balderton/Newark, United Kingdom* **Job Posted Date**19 October, 2026