Legal Support Coordinator - Consumer Litigation

Dykema; Bloomfield Hills (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible PTO

Retirement plan with profit sharing

Flexible spending programs

Health savings account

Commuter benefits

Parental leave

Professional development

Job summary

Dykema Gossett PLLC, a leading national law firm, seeks a Legal Support Coordinator – Consumer Litigation in our Bloomfield Hills office to provide essential administrative and legal support to the products liability team and national discovery workflow.

Under the supervision of the Office Administrator, this role handles data entry for new business intake, conflicts checks, docket maintenance, document management, and general clerical tasks while delivering high-quality client service.

Qualifications

• Two years of post-high school education and related work experience required; Associate’s Degree preferred.
• 2–3 years of litigation experience, specifically discovery-related tasks (RFPs, RFAs, Notices, etc.).
• Proficiency with entering ESI and meeting deadlines; Smartsheet experience highly desired.
• Excellent verbal and written communication; strong organizational and data-entry skills.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); typing >55 wpm; NetDocs or similar DM systems a plus.
• Detail-oriented with strong project management and ability to multitask high-volume workload.
• Ability to work independently with minimal supervision and handle confidential information.
• Team player with flexibility to work overtime or evenings/weekends when required.

Responsibilities

• Provides day-to-day legal support to attorneys; primary duties include supporting the products liability team and assisting with national discovery management.
• Processes new business intake and data-entry tasks; performs conflicts checks and files documents in the firm’s document management system.
• Maintains case docketing schedule with discovery deadlines and hearings; updates dates and communicates scheduling issues.
• Creates and edits correspondence and legal documents; scans and stores files and maintains binders.
• Assists with attorney time entry, travel arrangements and scheduling; maintains billing numbers.
• Provides reception/support for conference center and copy center as needed.
• Performs other administrative duties as assigned.

Skills

Verbal and written communication

Organizational skills

Data entry

Smartsheet

ESI / discovery management

Microsoft Office

Typing 55 wpm

Document management systems

Conflicts checks

Time entry / billing

Teamwork / adaptability

Education

Two years of post-high school education

Associate’s Degree

Tools

Smartsheet

NetDocs

Document management systems

Microsoft Office Suite

Job description

Dykema Gossett PLLC, a leading national law firm, is seeking to hire a Legal Support Coordinator – Consumer Litigation in our Bloomfield Hills office. The core duties and responsibilities of this position revolve around supporting others and delivering exceptional customer service. Under the supervision of the Office Administrator, the Legal Support Coordinator is responsible for providing administrative support to meet the daily needs of the office location. Responsibilities include assisting a national litigation legal support team for the assigned products liability group practice. The Legal Support Coordinator will electronically enter matters for new business intake (NBI), perform conflicts checks, assist with case docketing, utilize the document management system for file and document storage; and provide general clerical support to attorneys and other professional personnel. Responsibilities can vary widely from day to day, and office needs may vary depending on location.

Essential Duties And Responsibilities

• Provides day-to-day legal support to attorneys; primary duties include supporting the assigned products liability team and assisting with national discovery management for designated client.
• Assists with new business intake processes and data entry tasks for high volume caseload; performs conflicts checks; saves client/attorney emails, correspondence, and other legal documents in the firm’s document management system.
• Maintains case docketing schedule with discovery deadlines, trial and other legal hearing dates; stays up to date with changing docket, updates the docket with new dates and continuances, and communicates with attorneys on scheduling-related issues.
• Creates, types, modifies, and saves correspondence, memoranda, notes and legal documents, whether from drafts, originals or dictation; copies and scans documents; creates/updates binders.
• May assist with attorney time entry, travel arrangements and scheduling. Maintains list of all current billing numbers.
• As requested, may provide support for reception, the conference center and/or copy center, as duties/office needs can vary widely from day to day.
• Performs other administrative duties as assigned.

Knowledge, Skills And Abilities Required

• Two years of post-high school education and related work experience required; Associate’s Degree preferred; prior law firm/legal department experience is a plus.
• 2-3 years of litigation experience, specifically performing Discovery-related tasks, including RFPs, RFAs, FROGs, SROGs, Notices of Deposition, etc. required.
• Proficiency with entering electronically stored information (ESI) meet and confer dates in Smartsheet is highly desired.
• Excellent verbal and written communication skills; strong analytical, organizational and data entry skills required.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel and PowerPoint); Typing proficiency with +55 wpm preferred; experience with NetDocs or document management systems a plus.
• Detail-oriented and possesses strong project management skills; high level of accuracy in work product required.
• Self-motivated and efficient with the ability to multi-task a high-volume workload with minimal supervision.
• Exercises independent judgment in determining priority levels of all work assigned and assures assignments are completed in a timely manner.
• Demonstrates a high degree of professionalism and confidentiality regarding firm and client matters; protects sensitive information.
• Experience operating administrative office equipment (e.g., high-speed copier, scanner, fax machine); willingness to learn new systems and processes for increasing efficiency.
• Positive attitude, ability to execute tasks in a client-centric manner and to work effectively in a team setting and with a diverse group of people at all levels of the organization.
• Ability to take direction, receive and apply feedback, and communicate work status and support needs.
• Ability to effectively follow procedures and manage competing priorities; team-player, always willing to assist others as needed.
• Ability to work independently with some level of autonomy, taking initiative to ensure performance aligns with the successful operations of the office.
• Ability to be flexible, work flexible hours when required, and respond quickly and calmly to urgent situations; occasionally working overtime, evening or weekend hours may be required.

Great Benefits For Great People

Dykema offers a comprehensive benefits package designed to support the well‑being and success of our employees both personally and professionally. This includes competitive health, dental, and vision insurance plans, along with flexible paid time off (PTO), holiday leave, and a retirement savings plan with profit sharing for eligible employees. Other benefits include flexible spending programs, health savings account, commuter benefits, and personal and parental leave programs. We prioritize work‑life balance and offer wellness programs, and access to mental health support. Additionally, employees enjoy access to professional development programs, a supportive and inclusive workplace culture, and various employee discounts and perks. We are committed to providing a benefits package that helps our team thrive and feel valued.

EEO STATEMENT

It is the Firm’s policy to provide employment opportunities to qualified applicants and employees on an equal basis without regard to the individual’s age, race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, domestic partner relationship, physical characteristics, disability, or other protected characteristics under applicable federal, state or local laws or ordinances. Dykema will make reasonable efforts to accommodate the known disabilities of employees who are otherwise qualified to perform the essential functions of the jobs involved. It is the responsibility of every individual concerned with personnel actions, including management, supervision, recruiting, compensation, benefits, promotions, work assignments, and training, to ensure that these activities are administered consistent with the Firm’s goal of furthering the principle of equal employment opportunity.

E-Verify

Dykema uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a registered trademark of the U.S. Department of Homeland Security.