Receptionist Administrative Building

Plano ISD; Plano (TX); On-site; USD 18,866 - 26,870; Full time

Job summary

Plano ISD is seeking a Receptionist to greet visitors at the Administration Building and provide clerical support. The ideal candidate will have a high school diploma, strong communication skills, and a preference for bilingual (Spanish) abilities.

This role requires managing incoming calls, maintaining visitor logs, and providing assistance with meeting arrangements. Applicants with prior public relations experience will be preferred.

Qualifications

• High school diploma or equivalent required.
• Prior public relations experience preferred.
• Bilingual (Spanish) skills preferred.

Responsibilities

• Greet visitors to the Administration Building.
• Receive and direct incoming calls.
• Maintain visitor log and issue passes.
• Assist with maintaining meeting reservations.

Skills

Bilingual (Spanish)

Communication skills

Basic math skills

Ability to prioritize

Education

High school diploma or equivalent

Tools

District computer

Telephone system

Job description

Pay Grade: 735 (Min $16.60 per hr) Work Days: 226

PRIMARY PURPOSE

Greet visitors to the Administration Building and respond to inquiries, provide requested information and/or referral to the appropriate parties; direct visitors; and provide general clerical support for the efficient operation of the building.

QUALIFICATIONS

• High school diploma or equivalent

Experience

• Prior public relations experience (preferred)

Special Knowledge/Skills

• Bilingual (Spanish) (preferred)
• Ability to communicate clearly and positively interact with staff and guests to the Administrative Center
• Ability to read and interpret documents, such as procedure manuals and safety rules
• Ability to work independently and as a part of a team
• Ability to perform basic math skills
• Ability to prioritize daily work assignments
• Ability to solve practical problems and deal with a variety of situations in which limited standardization exists

MAJOR RESPONSIBILITIES AND DUTIES

• Receive and direct incoming calls, take reliable messages, and route to appropriate staff
• Greet all visitors, following all current procedures for recording visitors (in and out) and direct them to appropriate meetings, rooms or offices
• Maintain visitor log and issue visitor passes
• Respond to emergency calls and notify appropriate parties to address immediate safety and/or security issues
• Maintain current and accurate information (phone numbers and work addresses) of district personnel, as well as district campuses
• Provide directions to the various campuses and locations within the Plano ISD, upon request
• Assist with maintaining meeting reservations/cancellations for the Administrative Building
• Assist with receiving of special delivery mail and packages, if necessary
• Assist with reports regarding visitor activity and meeting room activity
• Follow record retention guidelines for all visitors and meeting room forms
• Assist with providing late night meeting notice to security
• Assist in training backup personnel for receptionist position
• Follow all rules, regulations, and policies of Plano ISD and follow directives from supervisors
• Follow attendance policy as assigned by supervisor
• Perform other functions that may be assigned by the administration and/or supervisors

Equipment Used

• District computer with current email and faxing programs, telephone system, calculator and copier

WORKING CONDITIONS

Mental Demands:

• Reading; ability to communicate effectively (verbal and written)
• Maintain emotional control under stress

Physical Demands/Environmental Factors:

• Work with frequent interruptions
• Frequent standing, stooping, bending, kneeling, pushing and pulling
• Prolonged use of computer and repetitive hand motions
• Occasional lifting up to 50 pounds