Receptionist & Administrative Assistant

Berger Financial Group Inc; Springfield (IL); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

12 Paid Holidays

15 Days of PTO

Company Paid Insurance

Medical, Dental & Vision Plans

FREE Financial Planning Services

Continuing Education Funding

Job summary

A leading financial services firm is seeking a detail-oriented Receptionist & Administrative Assistant in Springfield, IL. This role requires excellent communication skills and proactive problem-solving abilities to manage client interactions and maintain office operations. Responsibilities include greeting visitors, handling phone inquiries, and updating client records. Competitive pay is offered, along with paid holidays and health benefits. Join us for a career fostering professional growth and success.

Qualifications

• 1+ years of experience in a receptionist or administrative role.
• Ability to maintain strong, professional client relationships.
• Capable of navigating the latest financial tools and technology.
• High attention to detail.
• Ability to seek innovative solutions.

Responsibilities

• Greet clients and create a welcoming environment.
• Answer and direct phone calls for efficient scheduling.
• Maintain organized reception and supply restocks.
• Sort and distribute mail, scan documents, assist with projects.
• Update client records within company systems.
• Assist in compliance work with documentation and reports.
• Communicate status of documentation for year-end processing.

Skills

Excellent written and verbal communication

Strong computer skills

Exceptional organizational skills

Proactive problem-solving

Job description

Description

Berger Financial Group is seeking a detail-oriented and dependable Receptionist & Administrative Assistant to support our Springfield team. This role is responsible for creating a welcoming environment for clients and visitors while providing administrative and operational support to ensure the office runs efficiently. The ideal candidate is organized, proactive, and comfortable managing multiple tasks, including client communication, document management, and assisting with retirement plan and compliance processes. This position plays an important role in supporting both the client experience and internal team operations.

Why work here?

• Competitive pay
• 12 Paid Holidays & 15 Days of PTO to start
• Company Paid STD, LTD & Life Insurance
• Medical, Dental & Vision Plans
• Health Savings Accounts & Flex Spending Accounts
• FREE Financial Planning & Tax Preparation Services
• Continuing Education Funding

Work Schedule:

• Monday - Friday, 8:00am - 5:00pm
• 100% on-site

Responsibilities:

• Greet clients and visitors, creating a welcoming and professional office environment.
• Answer and direct phone calls and assist with scheduling meetings for clients and staff.
• Maintain an organized reception area and restock office supplies as needed.
• Sort and distribute mail, scan documents, and assist staff with administrative projects.
• Maintain and update client records and documentation within company systems.
• Assemble and deliver client documents, including tax returns and annual reports.
• Request, receive, and track required census data and investment statements for annual plan compliance work.
• Assist with preparing and distributing valuation reports and forms including 1099-R, 1096, and Form 945.
• Communicate with internal staff regarding the status of documentation and readiness for year-end processing.

Requirements:

• 1+ years of experience in a receptionist or administrative role or similar.
• Excellent written and verbal communication skills for maintaining strong, professional client relationships.
• Strong computer skills to navigate the latest financial tools and technology.
• A proactive problem-solving approach and the ability to seek innovative solutions.
• Exceptional organizational skills and a strong attention to detail.

Headquartered in Plymouth, MN, BFG has expanded to 9 other locations throughout the U.S. including 3 more in Minnesota, 2 in Arizona, 1 in Vermont, 1 in Maine and 2 in Illinois. Berger Financial Group remains the premier firm in this industry. Initially founded as a tax practice in 1981, BFG has broadened its services to include:

• Financial & Retirement Planning
• Portfolio Development & Management
• Income Tax Planning & Preparation

We value individuals who can adapt to change, work both independently and as part of a team, and are dedicated to building a long-term career with us. Join us, and together, we'll navigate the financial industry's future while fostering your professional growth. At Berger Financial Group your journey begins, and the opportunities are abundant.

The pay range for this role is:

35,000 - 40,000 USD per year (Springfield, IL)