Receptionist - Administrative Assistant

Westminster Brand 051816; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Benefits for part-time positions

Job summary

Westminster Communities of Florida is seeking a receptionist/administrative assistant to support the Community Support Services office. You will be the first impression for visitors, perform general clerical tasks, and provide secretarial support for special projects.

Responsibilities include answering calls, greeting guests, processing mail and invoices, and maintaining office supplies and equipment. The role requires strong communication skills and basic Microsoft Office proficiency.

Qualifications

• Demonstrate excellent telephone etiquette and professional greeting skills.
• Use telephone systems and general office equipment effectively in daily operations.
• Communicate clearly and professionally with individuals of varying ages and hearing capabilities.
• Apply basic computer skills, including Microsoft Office suite (i.e. Word, Excel, Outlook, etc.)

Responsibilities

• Serve as the first point of contact for CSS by answering and directing telephone calls, greeting office guests professionally, and communicating clearly.
• Take accurate messages and relay them promptly to the appropriate person or department.
• Distribute incoming mail and keep mailbox labels accurate and up to date.
• Review monthly office billing for accuracy, process invoices for approval, and coordinate repairs as needed.

Skills

Telephone etiquette

Professional greeting

Clear communication

Deadline-oriented

Education

High school diploma or equivalent

College/vocational/technical training

Tools

Microsoft Office

Telephone systems

Job description

Westminster Communities of Florida is a national leader in senior living and dedicated to a mission of service to older adults. Founded in 1954, Westminster Communities of Florida is a fiscally strong, not-for-profit organization serving more than 10,000 residents in Life Plan Communities and affordable Rental Retirement Communities. Our communities offer independent living, assisted living, nursing care, home care, pharmacy services, therapy services, and affordable housing for seniors.

Our Community Support Services office team provides the leadership, expertise, and support that help Westminster Communities of Florida fulfill its mission across its communities. Join a collaborative and purpose driven organization where professionals work together to support our communities, drive innovation, and make a positive impact on the lives of residents and team members alike.

Westminster Communities of Florida is seeking to hire a receptionist/administrative assistant to serve our Community Support Services office. This individual ensures a professional and welcoming first impression for all visitors and guests. The receptionist/administrative assistant performs a wide range of general office duties, including administrative and clerical tasks, and delivers secretarial support for special projects as assigned.

This position is responsible for:

COMMUNICATIONS:

• Serve as the first point of contact for CSS by answering and directing telephone calls, greeting office guests professionally, and communicating clearly.
• Take accurate messages and relay them promptly to the appropriate person or department.
• Distribute incoming mail and keep mailbox labels accurate and up to date.
• Review monthly office billing for accuracy, process invoices for approval, and coordinate repairs as needed.

GENERAL OFFICE:

• Maintain a clean, orderly appearance in shared office areas, including the conference room, copy room, and reception area.
• Order mailing supplies and processing courier and express mail invoices.
• Order and maintain office supplies and process related invoices for payment.
• Monitor copier performance and coordinate repairs as needed.
• Maintain fax and postage machines to support daily office operations.

CLERICAL/SECRETARIAL:

• Scan and organize documents and survey materials accurately and efficiently.
• Provide clerical and secretarial support as assigned by the supervisor.
• Assist with special projects by completing assigned tasks and supporting project coordination as needed.
• Perform other related duties as assigned to support CSS operations.

Qualifications:

Education:

• High school and college/vocational/technical training
• Equivalent educational and work experience for a business environment

Experience:

• Demonstrate excellent telephone etiquette and professional greeting skills.
• Use telephone systems and general office equipment effectively in daily operations.
• Communicate clearly and professionally with individuals of varying ages and hearing capabilities.
• Apply basic computer skills, including Microsoft Office suite (i.e. Word, Excel, Outlook, etc.)
• Maintain accuracy, attention to detail, and a deadline-oriented approach to assigned work.

Total Rewards:

Westminster offers a supportive, mission-driven environment where team members are valued and opportunities for growth are encouraged. We are committed to providing competitive pay and benefits.
Benefits for part-time positions include paid time off, and more.

We Thrive:

We believe our success starts with our people. Our culture is rooted in teamwork, communication, accountability, and quality, creating an environment where our 2,800 team members are supported, empowered, and encouraged to grow. We value collaboration, recognize contributions, and are committed to fostering a workplace where everyone can thrive and make a meaningful impact.

Follow us on Facebook and Instagram @WestminsterCareers and on LinkedIn to learn more about our culture at Westminster Communities of Florida.

Westminster Communities of Florida is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

We provide drug testing and criminal background screening
on all new hires. Applicants can learn more about Florida background screening requirements at https://info.flclearinghouse.com/