Receptionist/Admin Assistant

Lip Lab; San Francisco (CA); Hybrid; USD 41,000 - 46,000; Full time

Benefits offered by this job

Employee discount

Retirement plan

Summer Fridays

Flexible PTO

Job summary

Lip Lab in San Francisco is seeking a polished receptionist/office administrator to manage front desk, visitor greeting, calls, and general office duties in a hybrid setup. You will maintain a welcoming reception, handle inquiries, coordinate calendar activities, and support lightweight facilities tasks in collaboration with the office team.

The role requires a high school diploma, front desk experience, and proficient use of Outlook, Word, and Excel.

Qualifications

• Front desk experience and/or strong customer service background.
• Proficiency in Outlook, Word, and Excel.
• Able to multitask and handle difficult situations professionally.
• Flexible to work alternate shifts when necessary.
• Excellent oral and written communications skills.

Responsibilities

• Be an ambassador of first impressions.
• Greet visitors and manage log and access credentials.
• Answer phones, screen calls, and route inquiries.
• Maintain reception area and kitchen stocks.
• Set up/cleanup conference rooms and coordinate refreshments.
• Schedule repairs and general maintenance for office equipment.
• Provide support for interviews and candidate welcome.
• Partner with Executive Assistants for back-up when needed.

Skills

Front desk experience

Customer service

Multitasking

Excellent communication

Education

High school diploma

Tools

Outlook

Word

Excel

Job description

Job Description

Reports To: Director, Office Manager & Executive Assistant

ABOUT KENDO

Kendo Holdings, Inc. is a San Francisco-based beauty brand developer and wholesaler owned by LVMH Moët Hennessy - Louis Vuitton, the world’s largest luxury group. A play on the words “can do”, Kendo has become the hub of creativity and next generation beauty product development for global Sephora channels and selective retailers outside of Sephora.

Through original development, collaborations and acquisitions the Kendo stable of brands will always be creative, inspiring and innovative. A dynamic engine of speed, expertise and market-savvy, the Kendo team continues to redefine the beauty industry through great product, great storytelling, great retail and direct-to-consumer partnerships. This shows up in everything we do and in what we stand for:

• “Can Do” Spirit: We work together to make our wildest dreams a reality: As entrepreneurs, we embrace optimism and find creative ways to reach our goals
• Advocacy, Diversity, and Inclusion: We recognize and celebrate the full spectrum of personal identities. We create safe spaces so everyone’s voice is heard. We listen with humility and act with courage.
• Storytelling: We tell authentic stories like no, one else. It’s our key to inspire trust and build relationships, rallying, our people, partners, and consumers around our brands.
• Resilience: We embrace challenges as opportunities. Change is ever- constant, and agility is our strength.
• Product Excellence: We put the consumers first: We constantly raise the bar to create products of the highest quality that everyone just has to have.

The salary range for this position is $30.00 - $33.65 per hour. Offered salary is dependent upon experience and San Francisco location. This is a hybrid role based in our downtown San Francisco office – Tues through Thursday in-office, with Monday and Friday remote.

Kendo Total Rewards offerings also include an annual bonus anda comprehensive benefits package including: medical, dental and vision insurance, flex paid time off program, parental leave, employee discount/perks, a retirement plan with employer contributions, Summer Fridays, opportunity to work from anywhere for two weeks during the calendar year and December wellness/shutdown week for applicable positions.

The Kendo house of brands currently includes:Fenty Beauty, Fenty Skin, Fenty Eau de Parfum, Fenty Hair, Ole Henriksen, Lip Lab.

SUMMARY

We’re looking for a polished, personable and energetic receptionist/office administrator extraordinaire! You’ll provide reception and administrative support functions by maintaining a welcoming office entrance, greeting visitors, answering phones, responding to inquiries, organizing and maintaining paper and electronic files, and taking ownership of all general main office functions.

RESPONSIBILITIES

• Be an ambassador of first impressions
• Responsible for distributing and retrieving visitor card keys and keeping the log updated.
• Assist with special projects, administrative tasks, and provide general information and support as required.
• Use computer systems to track visitors, input work orders, and manage conference room needs and activities.
• Assist with interview calendaring and welcoming candidates when they arrive.
• Provide conference room support including supply management and Audio/Visual troubleshooting.
• Demonstrate confidence, professionalism, responsiveness and exceptional customer service skills.
• Perform other Facility Management assignments as described by team and manager.
• Answer telephones and give information to callers, take messages, screen calls or transfer calls to appropriate individuals, check voice mail, maintain daily call log.
• Greet visitors or callers in a friendly and hospitable manner, determine nature and purpose of visit, handle their inquiries or direct them to the appropriate persons according to their needs, direct or escort them to specific destinations, offer refreshments as needed.
• Inventory and restock office and kitchen supplies.
• Keep reception area, staff copier areas and kitchen area clean and well stocked.
• Setup / cleanup conference room for meetings. Place lunch orders for in-house meetings.
• Schedule repairs and general maintenance for office and office equipment.
• Partner with other Executive Assistants to provide additional support or back-up when needed

REQUIREMENTS

• High school diploma required.
• Front desk experience and/or strong customer service background required.
• Flexible to work alternate shifts when necessary.
• Proficiency in Outlook, Word, and Excel.
• Quick learner, flexible team player.
• Able to multi-task and handle difficult situations professionally.
• Excellent oral and written communications skills.
• Pleasant, professional, enthusiastic and attentive to detail.
• Flexible with hours and in working overtime when required.

Position Type

Full-time

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