Receptionist - ACCESS Madison

Access Community Health Network; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A mission-driven health organization seeks a receptionist to provide excellent customer service and support patients at their first point of contact. You'll handle check-ins, data collection, and appointment scheduling, contributing to improved community health outcomes.

Qualifications

• High school diploma or equivalent required.
• Basic proficiency in computer skills.

Responsibilities

• First point of contact for patients, guiding through check-in.
• Collecting data, scheduling appointments, processing payments.

Skills

Customer Service

Communication

Data Entry

Education

High School Diploma

Tools

Electronic Medical Records

Epic

Job description

3800 W Madison St, Chicago, IL 60624, USA

Job Description

Posted Tuesday, May 13, 2025 at 5:00 AM

We are an equal opportunity employer. All qualified applicants will receive consideration for employment. We do not discriminate for any reason. We welcome talented individuals who believe in our mission, drive the organization forward, and recognize the positive impact they can bring to our communities.

Who We Are

If you want to work for a mission-driven organization that’s impacting community health care both on a local and national level, then Access Community Health Network (ACCESS) may be the perfect place for you . As a nationally recognized leader in community health, we continue to innovate and improve our integrated care model to address the total health and wellness of our patients. Our dedicated staff are committed to advancing health equity and making a long-term impact on the health outcomes of the more than 150,000 patients that count on ACCESS as their medical home each year.

Position Summary

As a receptionist, you will be our patients' first point of contact, creating a welcoming and supportive environment at the front desk. You'll guide patients through check-in, collect accurate data, schedule appointments, process payments, and ensure their visit is smooth and efficient. As a patient advocate, your commitment to delivering high-quality customer service will support ACCESS's patient-centered medical home model.

You'll also play a key part in advancing our organizational goals to improve patient care and community health outcomes while building your skills through comprehensive training and hands-on experience with Epic, one of the world's leading Electronic Medical Record systems.

Requirements

• High school diploma or equivalent
• Basic proficiency in computer skills
• Ability to work some evenings and Saturdays
• CPR/Basic Life Support Certification

Preferred Qualifications

• Receptionist experience in a health care setting
• Electronic Medical Records (EMR) systems experience

ACCESS is a Network of Federally Qualified Health Centers treating patients on the frontlines of community-based health care. Depending on positionapplied/being recruited for, candidates may be required to be vaccinated against communicable diseases and provide supporting documentation proving that they are properly vaccinated,or apply forreligious and/or medicalvaccination exemption as a part of theapplicationprocess.

The pay ranges provided represent the minimum to mid-range for positions. Actual compensation will be determined based on a combination of factors including years of experience, educational background, market conditions, and available grant funding.

3800 W Madison St, Chicago, IL 60624, USA