Receptionist - 33782

Winstar; Ada (OK); Presencial; USD 25.000 - 35.000; Jornada completa

Descripción de la vacante

Chickasaw Nation is seeking a Full Time Receptionist to join the Commerce Administrative Team at the Commerce Administration Building. The role involves greeting visitors, answering calls, handling messages, and performing general administrative duties with a focus on professionalism and confidentiality.

Ideal candidates will have High School level education, no mandatory prior experience, and a commitment to training and providing excellent service in a collaborative office setting.

Formación

• No prior experience required.
• High School, GED or Equivalent.
• Pass general background check.
• Standard Driver's License.
• Excellent customer service and communication skills.
• Ability to work in an office environment.

Responsabilidades

• Greets visitors and directs them to the correct destination.
• Answers the phone, transfers calls, takes messages.
• Performs typing, filing, data entry and general reception duties.
• Distributes supplies and maintains inventory.
• Provides professional customer service and responds to inquiries politely and efficiently.
• Follows training requirements and supports team productivity and safety.
• Maintains a clean, organized work area and upholds professionalism.

Conocimientos

Follow instructions

Attendance requirements

Confidentiality

Accuracy

Detail oriented

Independence

Honesty

Verbal communication

Clerical procedures

Educación

High School, GED or Equivalent

Descripción del empleo

Description

We are currently looking for aFull Time Receptionistto join our Commerce Administrative Team team located at the Commerce Administration Building.

Summary:
The receptionist is responsible for managing elders, visitors, telephone messages and calls in professional and efficient manner. Responsible for assisting elders and visitors in smooth, efficient and friendly manner. Adheres to all protocols in line with Chickasaw Nation’s mission.

Responsibilities:

• Greets persons entering the building and directs individuals to correct destination
• Answers the phone, transfers call, takes messages and screens calls per guidelines for areas served
• Performs general duties including typing, filing, data entry, phone, and office reception as needed
• Distributes supplies, resources and maintains inventory
• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains a clean, organized work area and ensures a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area

Competencies:

Essential:

• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Ability to maintain a high level of confidentiality in all matters
• Must be able to work quickly, efficiently and accurately
• Must be detail-oriented
• Ability to work independently
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Knowledge of clerical and administrative procedures
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Experience:

Essential:

• No prior experience required

Education:

Essential:

• High School, GED or Equivalent

Credentials:

Essential:

• Pass general background check
• Standard Driver's License

Working Conditions:

Essential:

• Works in an office setting
• Sometimes bend, kneel, stoop, push, reach
• Use computer up to 50% of shift
• Pass pre-employment drug test

Training

• It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values

Mission:

• To enhance the overall quality of life of the Chickasaw people.

Vision:

• To be a nation of successful and united people with a strong cultural identity.

Core Values

• The Chickasaw People
• Cultural Identity
• Servant Leadership
• Selflessness
• Can Do Attitude
• Perseverance
• Stewardship
• Trust and Respect
• Loyalty
• Honesty and Integrity
• Teamwork