Receptionist - 33575

Chickasaw Nation; Ada (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

Chickasaw Nation’s Ada South Child Development Center is seeking a full-time Receptionist for a 6:00 AM–3:00 PM shift, Monday through Friday. You will handle front-desk duties, manage and file documents, and support enrollment and attendance activities.

The role emphasizes accurate record-keeping, customer service, and adherence to center policies. Training and safety are integral parts of daily tasks.

Qualifications

• High School or GED required.
• Proficiency with Excel and Word and familiarity with tribal child development policies.
• Must be able to work quickly, accurately and with attention to detail.

Responsibilities

• Maintains all children’s records/files to verify all documentation is received.
• Maintains daily attendance reports.
• Monitors/updates immunization records for children.
• Monitors or records all childcare applications received.
• Maintains all paperwork for assigned area (e.g., medication logs, staff logs, incident reports).
• Answers the phone, transfers calls, takes messages and screens calls per guidelines for areas served.

Skills

Basic Computer Skills

Microsoft Office Suite

Education

High School, GED or Equivalent

High School Diploma or Equivalent

Job description

Description

We are currently looking for aFull Time Receptionistto join our Child Development Center Ada South team located at the Child Development Center - Ada South working6:00AM-3:00PM - Mo Tu We Th Fr.

Summary

Responsible for a variety of clerical work, database recordings, tracking and monitoring files.

Responsibilities

• * Maintains all children’s records/files to verify all documentation is received
• * Maintains daily attendance reports
• * Monitors/ updates immunization records for children
• * Monitors or records all childcare application received
• * Maintains all paperwork for assigned area (e.g. medication logs, staff logs, incident reports, etc.)
• * Answers the phone, transfers call, takes messages and screens calls per guidelines for areas served
• * Ensures enrollment packets are accessible, and copies are kept on site
• * Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• * Completes all training and development requirements and participates in continuing education opportunities
• * Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• - Maintains a clean, organized work area and ensures a safe environment
• - Maintains and promotes professionalism
• - Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• - Adheres to Chickasaw Nation dress code standards
• * Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• * Performs all other duties as assigned

Competencies

Essential:

• * Able to follow instructions, both written and oral
• * Able to adhere to all scheduling and attendance requirements
• * Must be able to work quickly, efficiently and accurately
• * Must be detail-oriented
• * Ability to work independently
• * Honesty, truthfulness, reliability, accountability
• * Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• * Knowledge and understanding of First American populations
• * Knowledge of clerical and administrative procedures
• * Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Skills

Essential:

• * Basic Computer skills
• * Must be familiar with the Microsoft Office Suite of products

Experience

Nonessential:

• * 1 year directly related experience

Education

Essential:

• * High School, GED or Equivalent

Essential:

• * High School Diploma or equivalent. Must be knowledgeable in Excel and Word and be familiar with tribal child development policies.

Credentials

Essential:

• * Pass general background check
• * Cardiopulmonary Resuscitation Certification (CPR)
• * Standard Driver's License
• * First Aid Certification

Essential:

• * Must obtain CPR/First Aid certification within 10 days of employment, promotion or transfer date

Working Conditions

Essential:

• * Works in an office setting
• * Computers, printers, phones
• * Communications phone, computer
• * Interacts with elders
• * Sometimes bend, kneel, stoop, push, reach
• * Use computer up to 25% of shift
• * Sometimes lift and or carry up to 50 lbs
• * Pass pre-employment drug test

Training

It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values

Mission:

• *To enhance the overall quality of life of the Chickasaw people.

Vision:

• *To be a nation of successful and united people with a strong cultural identity.

Core Values:

• *The Chickasaw People
• *Cultural Identity
• *Servant Leadership
• *Selflessness
• *Can Do Attitude
• *Perseverance
• *Stewardship
• *Trust and Respect
• *Loyalty
• *Honesty and Integrity
• *Teamwork