Receptionist

Toppan Packaging Americas; Waynesville (NC); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Paid time off

Tuition reimbursement

Job summary

TOPPAN Packaging Americas is seeking a Receptionist at our Waynesville, NC facility to be the friendly first point of contact for visitors and staff. You will manage the front desk, phones, mail, and general office duties to ensure a smooth daily operation.

Responsibilities include greeting guests, directing calls, coordinating sign-in and PPE, and supporting executive teams with events. The role requires strong clerical skills, proficiency in Word/Excel/SharePoint/Teams, and a professional

Qualifications

• High school diploma or GED required.
• Strong clerical and administrative skills.
• Experience with Microsoft Word, Excel, SharePoint, and Teams.
• Excellent written and verbal communication skills.
• Demonstrates professionalism and discretion in interactions.

Responsibilities

• Greet visitors and handle front desk professionally.
• Manage central phone system and direct calls.
• Coordinate visitor sign-in and PPE requirements.
• Maintain organized, clean front office and mail distribution.
• Provide administrative support to executives and teams.
• Assist with scheduling onsite events and meetings.
• Support continuous improvement and team engagement activities.

Skills

Clerical skills

Administrative skills

Microsoft Word

Excel

SharePoint

Teams

Written and verbal communication

Professionalism

Education

High school diploma or GED

Tools

MS Office

Job description

Position: Receptionist Location: Waynesville, NC Hours: Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: 24.13

Summary Description The Receptionist serves as the first point of contact for visitors, customers, callers, and employees at the Waynesville facility. This position is responsible for creating a professional and welcoming experience while managing the front desk, central phone and paging systems, visitor access, mail and package distribution, and general office organization. The Receptionist also provides administrative support to Executive and Management teams, assists with employee events and engagement activities, and helps ensure day-to-day office operations run smoothly and efficiently.

What You’ll Be Doing

• Greet visitors, customers, vendors, and other guests in a professional, courteous, and friendly manner.
• Manage incoming calls through the central phone system and direct callers to the appropriate employees or departments.
• Page and locate employees as needed and provide information necessary to complete incoming phone contacts.
• Notify appropriate plant personnel when visitors arrive.
• Assist visitors with the sign-in process and ensure required Personal Protective Equipment (PPE) is worn before entering the manufacturing facility.
• Provide secured guest Wi-Fi access to visitors upon request.
• Maintain professionalism, discretion, and appropriate business etiquette when interacting with internal and external contacts at all levels of the organization.
• Maintain an organized, clean professional, and properly stocked front office and reception area.
• Keep employee mailboxes organized and up to date.
• Receive, open, date, sort, and distribute incoming company mail and correspondence.
• Receive and distribute packages delivered to the front office, including FedEx and UPS shipments.
• Maintain and update employee bulletin boards and TV monitors located in breakroom areas.
• Maintain office supply inventory, anticipate supply needs, order materials as needed, and verify receipt of supplies.
• Assist with scheduling annual biometric screenings, hearing tests, safety shoe truck events, and other onsite activities.
• Coordinate catering and luncheon arrangements for meetings and company events.
• Order floral arrangements, gifts, and other items for associates as needed.
• Contact repair and service providers when requested.
• Support special projects and ongoing administrative assignments independently and as part of a team.
• Assist other areas of the office as needed to support workflow and business needs.
• Participate in Continuous Improvement activities.
• Serve as a member of the CHEER team, attend regularly scheduled meetings, and help lead employee engagement activities.
• Prepare materials and supplies for career fairs and recruiting events, allowing company representatives to focus on recruiting and candidate engagement.
• Assist with organizing shared spaces and appropriately purging outdated or damaged documents and materials throughout the facility.
• Maintain a neat and orderly work area.
• Perform additional administrative duties and responsibilities as business needs require.

We’d Love to Hear From You

• You have high school diploma or GED (required).
• You have strong clerical and administrative skills with knowledge of standard office procedures.
• You have strong computer skills, including experience with Microsoft Word, Excel, SharePoint, and Teams.
• You have excellent written and verbal communication skills.
• You demonstrate professionalism, courtesy, and strong business etiquette when interacting with employees, customers, visitors, and leadership.
• You maintain a high level of integrity, confidentiality, trust, and ethical standards.
• You can remain composed and professional in a variety of situations.
• You are highly organized and able to manage multiple priorities simultaneously.
• You are self-motivated and have strong attention to detail.
• You can work effectively both independently and collaboratively as part of a team.
• You enjoy working with people and creating a welcoming environment for employees and visitors.
• You are comfortable occasionally lifting or moving up to 10 pounds and, less frequently, up to 25 pounds.

Benefits

At TOPPAN Packaging Americas, we offer a comprehensive Total Rewards package designed to support overall wellbeing.

Benefits may vary based on location, employment classification, or collective bargaining agreement and may include:

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Employee Assistance Program and wellbeing resources
• Paid time off and holidays
• Company-paid and voluntary insurance plans including life, accident, and disability coverage
• Tuition reimbursement

Equal Opportunity Employer

TOPPAN Packaging Americas is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. We are committed to providing a workplace where everyone feels respected, valued, and able to contribute to their fullest potential. Reasonable accommodations are available throughout the application and employment processes. If you require assistance or accommodation due to a disability, please contact us.

About the company

Our Thermoformed and Flexible Packaging business serves North America, Latin America and Europe with 22 locations. We create and manufacture sustainable packaging solutions. Our customers span the food, retail, and medical sectors. Our packaging meets the needs of a wide range of applications including snacks, condiments, healthcare items, prepared meals, fresh produce, coffee, and pet food. We are committed to responsible packaging that protects products and supports a healthier planet.

Vision

Change the World through Packaging Innovation

Mission

Foster a society focused on well-being and sustainability, while safeguarding our planet for future generations, through the continuous development of innovative packaging solutions that explore cutting-edge materials and technologies.

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