Receptionist

Hope For Youth, Inc.; Village of Amityville (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Pension plan

Paid time off

Free training programs

Job summary

Hope For Youth, Inc. in Amityville, NY seeks a friendly Receptionist to be the welcoming face of our outpatient clinic. You will greet visitors, answer calls, schedule appointments, collect demographics, verify insurance, and keep patient information accurate and confidential.

Ideal candidates have a high school diploma, strong communication skills, and experience with EMR systems and insurance processing. This is a full-time role with comprehensive benefits and training opportunities.

Qualifications

• High school diploma or GED required.
• Strong written and spoken communication skills.
• Ability to juggle tasks while staying organized and maintaining confidentiality.
• Willingness to learn and positive attitude.
• Experience with EMR systems and insurance processing preferred.

Responsibilities

• Be the welcoming face and voice of our office, greet visitors, answer calls, and connect them to the right person or program.
• Schedule, reschedule, and confirm appointments for clinicians and therapists with accuracy.
• Collect demographic information and verify insurance coverage for new referrals.
• Deliver high-quality customer service to every patient and visitor.
• Maintain client tracking reports and enter information into databases.

Skills

Communication skills

Organization

Confidentiality

Customer service

Education

High School Diploma or GED

Tools

EMR systems

Insurance processing

Job description

For more than 50 years, Hope For Youth has provided services for children, youth and families, spanning a continuum of care from out-patient, clinical and preventive services, to foster care, diagnostic and emergency residential services. The organization works with children as young as birth through 21 across the Long Island region.

Hope For Youth's Outpatient Substance Use Clinic (licensed by NYS OASAS) in Amityville, NY provides support for kids and teens with substance use challenges or impacted by a loved one's use.

We're looking for a new Receptionist to join our team of psychiatrists, social workers, counselors, substance use specialists, and peer advocates - and help make a difference!

What you'll be doing:

• Be the welcoming face and voice of our office - greet visitors and answer calls with a smile, figure out what they need, and connect them to the right person or program.
• Schedule, reschedule, and confirm appointments for our psychiatrist, nurse practitioner, and therapists - accuracy matters!
• Take in new referrals, gather demographic info, and verify insurance coverage.
• Deliver top-notch customer service to everyone who walks through our door or picks up the phone - we're all about creating a positive experience!
• Keep client tracking reports and logs up to date and enter info into various databases.
• Help track co-pays and support billing documentation.
• Get authorizations for medications and insurance and related tasks.
• Proofread documents to keep everything accurate, professional and confidential.
• Follow policies and procedures as outlined in our manuals.

To qualify for this job, you need to be or have a minimum:

• High School Diploma or GED
• Great communication skills - both written and spoken
• Ability to juggle tasks while staying organized and maintaining confidential information
• Positive attitude and a willingness to learn
• Experience with EMR systems and insurance processing, highly preferred

Physical parts of the job:

You'll need to be able to read/write reports, move around (walking, standing, sitting for stretches of time), bend, stoop, kneel, climb stairs, reach overhead, use your hands for typing, and drive your own vehicle when needed.

This Opportunity is being offered as Full-Time 8:45am-4:45pm Mon-Thursday, Friday 9am-5pm.

Excellent training and leadership opportunities available throughout employment and more.

Here are some of the other benefits of working for Hope For Youth.

• Meaningful work that makes a difference in the lives of children and families of Long Island!
• Supportive like-minded, mission-driven co-workers
• Diverse Culture that promotes recognition and belonging
• Advancement and supplemental pay opportunities
• Free Training programs, Free Tuition Credits, Scholarships and Tuition Assistance
• Employees may be eligible for Student Loan Forgiveness Programs
• Special Events and Recognition Awards
• Volunteer and Internship opportunities available within
• Benefit eligibility commences on the first of the month following the first 30 days of employment - Medical, Dental, Vision - HRA with HSA and Co-pay options available.
• 91% Employer-paid medical premiums
• Generous paid time off
• Agency-funded Pension Plan
• Pre-tax savings plans: self-directed 403(b), 529, Aflac.
• Agency-paid life insurance and disability, and for some positions, long-term disability

Learn more about Hope For Youth at: http://www.hfyny.org

Additional Pay Range Information

The salary range and/or hourly rate range listed for this position is a good faith determination of potential compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining an employee's base salary and/or rate, several factors may be considered as applicable (e.g., years of relevant experience, education, licensing, certifications, other credentials, negotiated contracts, budget and internal equity, etc.).