Receptionist

HireTalent; Upland (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Talentify in Upland, CA is seeking a friendly front desk receptionist to greet patients and visitors in a high-volume clinic environment. You will manage check-ins, collect basic information, and guide people to the appropriate department.

Candidates must have excellent customer service and communication skills, experience with the EPIC EMR in a medical setting, and ideally some oncology exposure. Bilingual Spanish would be a strong plus; reliability and professionalism are essential in a

Qualifications

• Excellent customer service and communication skills.
• Experience with EPIC in a medical setting.
• Community clinic experience preferred.
• Oncology exposure preferred.

Responsibilities

• Greets and receives callers or visitors at establishment.
• Asks for caller's name, arranges for appointment or notifies person called upon arrival.
• Guides caller to destination and records name, time of call, nature of business, and person called upon.
• Serves a high-volume clinic with approximately 310 patients per day.

Skills

Customer service

Communication skills

Bilingual Spanish

Tools

EPIC

Job description

Description: Greets and receives callers or visitors at establishment, and ascertains nature of business.

Asks for caller's or visitor's name, arranges for appointment with or notifies person called upon on caller's arrival, guides caller to destination, and records name, time of call, nature of business, and person called upon.

*****This position will be servicing high volume clinic. They see avg 310 patients per day. Will have patient interaction so MUST have good customer service and communication skills.
Must have EPIC AND medical setting experience (community clinic experience preferred but not required), would like someone who has specialty care experience (preference oncology), bilingual in Spanish is a plus ****