Receptionist

Iroquois Skilled Nursing Community; Town of Onondaga (NY); On-site; USD 25,000 - 30,000; Part time

Job summary

Iroquois Skilled Nursing Community is seeking a part-time receptionist to cover evenings and every-other weekend. You will welcome visitors and guests, answer phones, refer inquiries, and direct people with clear instructions, maintaining a courteous front-desk presence.

The role includes light clerical duties such as sorting mail, processing packages, accepting guest meals and payments, and supporting security procedures.

Qualifications

• Healthcare reception experience preferred.
• Ability to handle PHI following privacy rules.
• Excellent communication and multitasking skills.
• Evening and weekend availability required.

Responsibilities

• Greet visitors/guests and answer inquiries by phone or in person.
• Administer visitor passes and maintain the log.
• Direct visitors with clear instructions and monitor security.
• Sort resident mail and assist with clerical tasks as needed.
• Input PHI into EMR and process scans for HIM review.

Skills

Greeting visitors

Phone etiquette

Clerical tasks

PHI handling

Mail management

Job description

We are looking for a part-time receptionist able to work evenings and everyother weekend.

Welcome visitors and guests by greeting them, in person, or on the telephone.Answers or refers inquiries.

Administers Visitor Passes, and maintains Visitor log.

Directs visitors/guests by giving instructions.

Maintains security procedures by monitoring staff and residents movements, to promote facility security and

prevent resident unsafe wandering. Follows all security procedures.

Provides general clerical support, including, but not limited to:

Sorts resident mail from the General Mail received by the facility (letters, packages, etc).Verifies that the resident is still a current resident.Gives Resident all resident mail, packages, flowers to Recreation/Activities Department for delivery, within 2 hours of receipt at Reception Area.

Notifies departments of any package delivery within 1 hour of deliver, and assures delivered to appropriate recipient within 2 hours of package delivery.

Distributes Paychecks to staff on payday, via Business Office instructions

Inputs Personal Health Information (PHI) into the computer “Common Drive”, and uploads to the correct department, via HIM department instructions.

Scans resident medical information into the computer “Common Drive”, labels the information appropriately and correctly, and uploads into EMR to be reviewed by the HIM department staff.

Greets new residents, welcomes them to the facility, takes photograph, and uploads the resident photograph to EMR system within one (1) hour of arrival to facility.

Processes copy, fax, and scanning requests, as requested.

Monitors received faxes, and delivers them to the appropriate person, within an hour of receipt, by placing in the appropriate fax file, and emailing the recipient.

Maintains Hair Salon appointments for residents, schedules requested appointments and verifies payment ability.

Accepts payments to Resident Funds accounts, and gives funds to Business Office.

Accepts and processes guest meal requests and payments.

Performs facility shredding, and cleans surrounding area, maintaining order and cleanliness.

Receive NOC from Business Office, and prepares Sympathy Cards for families. Send to Social Services.

Maintains current vaccination documents on facility visiting pets.

Accurate data input on Resident Accident and Incidents into EMR.

Monitors Postage Meter ink levels and funds. Notifies Business Office when low.

Maintains safe and clean reception area.

Additional duties as needed to fulfill the needs of the department or facility.