Receptionist

Living Legends; Town of Hamburg (NY); On-site; USD 22,000 - 28,000; Full time

Job summary

Autumn View Health Care Facility in Hamburg, NY is seeking a friendly Receptionist to be the first point of contact for residents, families, visitors, and staff, and to support daily administrative operations.

This per-diem role offers an hourly rate of $16 and involves greeting guests, answering phone calls, managing sign-in procedures, and performing routine clerical tasks in a CMS-rated facility within The McGuire Group network.

Qualifications

• Minimum 6 months of administrative or customer service experience.
• Experience in healthcare or long-term care is a plus.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.

Responsibilities

• Greet visitors and ensure sign-in/sign-out procedures are followed.
• Answer and direct incoming calls to appropriate departments or staff.
• Perform clerical tasks such as typing, copying, filing, and mail distribution.
• Maintain office supplies and distribute faxes and mail.

Skills

Customer service

Front desk

Communication skills

Education

High School Diploma

Job description

Autumn View Health Care Facility
4650 SOUTHWESTERN BOULEVARD
HAMBURG, NY 14075, USA

Description

Receptionist
Rate: $16/hour
Shift: Per-Diem

Autumn View Health Care Facility is looking to add a Receptionist to our team. In this role, you'll serve as the first point of contact for residents, families, visitors, and staff while helping support daily administrative operations. If you're friendly, organized, and enjoy providing exceptional customer service, we'd love to hear from you.

Located in Hamburg, NY, Autumn View Health Care Facility is proud to be part of The McGuire Group, a recognized leader in skilled nursing and rehabilitation services throughout New York State. As a CMS 5-Star rated facility and one of Newsweek's top-ranked nursing homes in New York, Autumn View is known for its commitment to quality care and clinical excellence. Our team members enjoy a supportive, collaborative environment where compassion, innovation, and professional growth are valued. Join us and become part of a team dedicated to making a meaningful difference every day.

RESPONSIBILITIES:

• Welcome visitors and ensure proper sign-in and sign-out procedures are followed
• Monitor facility entrances and follow building security procedures to support resident safety
• Answer and direct incoming phone calls to appropriate departments, staff, or resident rooms
• Perform administrative support tasks including typing, copying, filing, and mail distribution
• Maintain copier and office supply areas and distribute incoming faxes
• Sort and distribute resident and facility mail
• Maintain resident directories and mailing information
• Prepare door tags, reports, and other clerical documents as requested
• Assist with resident transportation and help residents enter or exit the facility when needed
• Use the facility intercom system for announcements and staff paging
• Attend required trainings and comply with facility policies and procedures
• Perform additional duties as assigned

REQUIREMENTS:

• High School Diploma or equivalent required
• Minimum 6 months of administrative or customer service experience required
• Healthcare or long-term care experience preferred
• Strong verbal and written communication skills
• Excellent customer service and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask and work effectively in a fast-paced environment
• Professional, dependable, and team-oriented approach

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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