Receptionist

Community Wellness Partners; Town of Clinton (NY); On-site; USD 18,184 - 25,898; Full time

Job summary

Community Wellness Partners is seeking a Receptionist/Administrative Assistant in Clinton, NY. The role handles front-desk tasks, telephone screening, visitor testing procedures, and coordination with nursing staff.

You will process messages, collect forms, and support security and administrative functions across the campus. The position requires a High School diploma, strong communication, and the ability to work independently while maintaining PHI/HIPAA guidelines and delivering friendly

Qualifications

• Strong written and verbal communication skills.
• Ability to maintain PHI/HIPAA confidentiality.
• Ability to interact with residents and staff professionally.
• Capable of independent work and flexible in responsibilities.

Responsibilities

• Answer calls promptly and direct to correct extension.
• Screen visitors and ensure testing as per guidelines.
• Handle test samples, enter results, and file documents securely.
• Distribute paychecks per HR directions and maintain signs-in procedures.
• Maintain security, PHI privacy, and professional customer service.

Skills

Communication skills

PHI/HIPAA confidentiality

English language

Independence & flexibility

Education

High School graduate

Job description

Job Details

Job Location: CLINTON, NY 13323
Salary Range: $16.00 - $16.00 hourly
Job Shift: Any

Essential Job Duties and Responsibilities

• Answers all Calls in a timely manner
• Screen the calls and ensure you are transferring the caller to the appropriate extension
• Transferring calls to, or providing personal Team Member cell phones is prohibited
• Obtaining telephone messages as needed and communicating with appropriate personnel via email or message slip
• Screens all visitors ensuring they are tested per CDC, DOH, or CWP Infection Control Requirements
• Please have the visitor complete the testing sheet
• Perform the test handling all fluids and swabs with gloves
• Make sure the test result is entered onto the appropriate index cards
• Place all testing sheets into the proper folder or locked box (per campus)
• Employee Testing as Needed – As directed per DOH and CWP Infection Control guidelines
• Report any and all positive testing to Director of Nursing or Supervisor, CWP Infection Control, HIS (Medical Records) and Administrator immediately
• Paycheck Distribution – You may begin handing out paychecks per Human Resources direction Thursdays at 4pm on pay weeks
• Ensure all visitors sign in and sign out on Kiosk
• Monitoring Security Systems in place as per campus
• Screen’s all visitors prior to allowing access into the building. Designed to enhance security for staff and residents
• Report any potential security breaches to proper personnel (example – visitors have codes to doors and stairways)
• Emergency Paging for all codes as needed
• All overhead pages additionally as needed or directed
• Newspaper, Mail separation and forwarding (as per campus)
• Screening of Staff Employees, contractors, upon entrance
• Collection of funds and disbursement of meal tickets for visitors and staff
• Collection of funds as per facility sponsored activities and turn funds into responsible party
• Present good customer service with a positive and friendly attitude
• Additional tasks as assigned by your supervisor

Office Tasks

• Directs calls and takes messages appropriately in a professional manner
• Performs clerical functions of the receptionist role and responsibility
• Labels newspapers in the morning for the residents and departments and coordinates with the staff responsible to deliver resident mail daily
• Coordinates with other departments as needed
• Answers questions and provides direction and assistance to visitors while following PHI/HIPAA guidelines
• Assists with customer concerns/complaints and coordinates as needed with Administrative staff
• Computer Skills required

Additional Duties

• Completes in‑services and attends meetings as required
• Performs other related duties or miscellaneous duties as directed by supervisor/manager

Qualifications – Knowledge, Skills, and Abilities

High School graduate

• Ability to establish effective communication skills (oral and written)
• Able to maintain CWP standards for PHI/HIPAA confidentiality
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset and at times angry people
• Must be able to speak and write the English language in an understandable manner
• Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies

Personal Requirements

• Appropriate attire as required by department dress code
• Must be able to work independently
• Complies with the code of conduct and proper badge identification

Physical Requirements

• Sits, stands, bends, lifts and moves intermittently during working hours
• Subject to frequent interruptions
• Must be able to move intermittently throughout the workday