Receptionist

Arc at Sangamon valley; Springfield (IL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Daily Pay

Paid Vacations

Paid Sick Time

Paid Holidays

Tuition Reimbursement

Nursing school support

Employee appreciation events

Life Insurance

Healthcare benefits

Discounts on retailers

Virtual doctor visits

Break time for nursing mothers

Vote time off

Job summary

Arc at Sangamon valley in Springfield, IL seeks a Receptionist to deliver exceptional customer service, answer inquiries, and greet residents, visitors, and staff. You will operate the switchboard, screen calls, and assist with administrative tasks to ensure smooth daily operations.

Responsibilities include visitor management, helping residents and family members, maintaining filing systems, handling mail, and reporting issues to the Administrator, all while supporting a secure facility

Qualifications

• Experience in Long Term Care preferred.
• Must have patience, tact, cheerful disposition & enthusiasm, and handle visitors and residents appropriately.

Responsibilities

• Operates telephone switchboard, screens calls and forwards messages.
• Greets visitors and directs or escorts them to destination.
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access.
• Maintain the general filing system and file all correspondence.
• Receive and sort daily mail/delivery/couriers.
• Reports issues or concerns to the Administrator.

Skills

Customer service

Communication

Patience

Professionalism

Multitasking

Job description

SUMMARY:

The Receptionist will provide exceptional customer service by answering inquiries and obtaining information from the public, residents, visitors and other interested parties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greets all visitors entering the facility and will direct or escort them to their destination.
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access (i.e., monitor visitor logbooks, surveillance footage etc.).
• Maintain the general filing system and file all correspondence appropriately.
• Receive and sort daily mail/delivery/couriers.
• Reports any issues or concerns with residents to the Administrator.
• Other duties as assigned.

BENEFITS OFFERED:

• Daily Pay - get your money when you want
• Paid Vacations - rolls over each year
• Paid Sick Time
• Paid Holidays
• Tuition Reimbursement
• We pay for CNA or Nursing School
• Daily, Weekly, Monthly Employee Appreciation Events
• Birthday, Anniversary Celebrations
• Full-time, Part-time, PRN available
• Health, Dental, Vision, 401K, and more
• Company Paid Life Insurance – at no cost to you
• Free Employee Assistance Programs - professional support & guidance on family, money, health, legal services and more
• Huge Discounts at all major retailers (Walmart, Costco, etc.) at no cost to you!
• Virtual Visits with Doctors 24/7, without setting up additional accounts or appointments
• Paid Break Time for Nursing Mothers
• Time Off to Vote

Qualifications:

• Experience in Long Term Care preferred.
• Must have patience, tact, cheerful disposition & enthusiasm, as well as be willing to handle visitors, residents based on whatever maturity level at which they are currently functioning.