Receptionist

The Alden Network; Skokie (IL); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Paid Holidays

Paid Sick Time

Paid Time Off

Retirement / Pension Plan

Health Insurance

Dental Insurance

Life Insurance

Vision Insurance

Résumé du poste

The Alden Network is seeking an experienced administrator to direct the overall operation of the Medical Records department and related office functions. You will oversee policies, staffing, scheduling, and documentation to ensure accurate records and efficient service.

Ideal candidates will have strong typing, filing and communication skills, the ability to work under pressure, and a calm, professional demeanor when interacting with residents, families and staff.

Qualifications

• High school education or equivalent; some college preferred.
• Knowledge of administrative practices, procedures, and guidelines.
• Accurate typing, filing and record keeping skills.
• Good communication skills.
• Must read, write and speak English clearly.
• Ability to make independent decisions in emergencies.
• Ability to deal tactfully with residents, families and staff.
• Leadership and supervisory abilities; cooperative with others.
• Patience, tact, cheerful disposition and enthusiasm.

Responsabilités

• Direct the overall operation of the Medical Records department.
• Review policies, procedures, and job descriptions annually and advise Administration.
• Recruit, interview and schedule personnel as approved.
• Schedule department work hours and assignments to expedite work.
• Complete performance evaluations timely.
• Greet visitors, answer calls, and manage communications per facility policy.
• Maintain files, records, equipment and supplies; prepare reports as needed.
• Ensure cordial relationships with residents, staff and external agencies.
• Perform other related duties as assigned.

Connaissances

Administrative practices

Typing and record keeping

Communication skills

Reading and writing English

Decision making

Leadership and supervision

Interpersonal with residents and staff

Calm under pressure

Team coordination

Formation

High school education or equivalent

Some college preferred

Description du poste

*Monday & Tuesday 4pm -8pm, flexible coverage*

JOB SUMMARY:

• Responsible to direct the overall office operations. Directs, plans, coordinates, and administers the overall operation of the Medical Records department.

QUALIFICATIONS:

• High school education or equivalent; some college preferred.

• Must be knowledgeable of administrative practices, procedures, and guidelines.

• Accurate typing, filing and record keeping skills.

• Good communication skills.

• Must be able to read, write and speak the English language in an understandable manner.

• Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations.

• Must possess the ability to deal tactfully with residents, family members, visitors, personnel, government agencies/personnel, and general public.

• Must possess leadership and supervisor's ability and willingness to work harmoniously with other personnel.

• Must have patience, tact, a cheerful disposition, and enthusiasm.

PHYSICAL REQUIREMENTS:

• Must be able to move intermittently throughout the workday.

• Must be able to cope with the mental and emotional stress of the position.

• Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.

• Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, visitors, personnel, and support agencies.

• Must be in good general health and demonstrate emotional stability.

• Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people.

• May be required to lift and move equipment and supplies, etc., in excess of fifty

• (50) pounds throughout the workday.

• Must have a pleasant speaking voice.

• Is subject to exposure to infectious waste, diseases, conditions, etc., including exposure to the (HIV) AIDS and Hepatitis B viruses.

ESSENTIAL FUNCTIONS:

Review the department's policy and procedure manual, Job Descriptions, cleaning schedules, etc., at least annually for revisions and make recommendations to the Administrator.

• Follow established departmental policies and procedures, including appropriate dress code.

• Meet with the receptionist on a regularly scheduled basis to assist in identifying and correcting problem areas, and/or the improvement of service.

• Recruit, interview, and select personnel with the approval of the Administrator (if applicable).

• Schedule department work hours, personnel, work assignments, etc., to expedite work (if applicable).

• Complete performance evaluations timely (if applicable).

• Make daily rounds of reception area to assure that reception personnel are performing required duties and to assure that appropriate reception procedures are being followed (if applicable).

• Answer the telephone promptly and politely, screen all incoming calls according to facility policy. Take messages and relay them promptly to the proper individual.

• Greet and direct all visitors to sign in.

• Type, file, copy materials and maintain all files, records equipment, and supply items as assigned.

• Prepare reports, assignments and correspondence as needed and directed by Administrator.

• Receive, sort, direct mail, and fax information.

• Send reports to appropriate agencies as required.

• Maintain cordial relationships with all residents, staff, public agencies, visitors, and callers.

• Perform other related duties as assigned.

GENERAL BENEFITS:

• Paid Holidays

• Paid Sick Time

• Paid Time Off

• Retirement / Pension Plan

• Health Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance