Receptionist

Citadel Healthcare; Skokie (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

401(k) match

Blue Cross Blue Shield Medical

Dental, Vision

Training Programs

Growth Opportunities

Paid Time Off

Job summary

Citadel Healthcare in Skokie, IL seeks a friendly Receptionist to support the Administration by handling calls, greeting residents and visitors, and coordinating schedules in a courteous, secure manner.

This role requires strong Microsoft Office skills, the ability to multitask under pressure, and reliable teamwork. Prior receptionist experience is preferred; union position details apply.

Qualifications

• Proficiency in Microsoft Office and basic clerical tasks.
• Ability to organize, multitask, prioritise and work under pressure.

Responsibilities

• Greet employees, residents, and guests professionally and maintain security.
• Answer and route incoming calls to appropriate staff.
• Oversee mail handling and distribution within the facility.
• Input guest/resident information into the computer system when required.
• Coordinate referrals and communicate with relevant staff.

Skills

MS Office

Multitasking

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

The Citadel of Skokie is seeking a Receptionist to join their team! The Receptionist assists the Administrator and other key personnel in managing the incoming calls and schedules. The Receptionist greets employees, residents, and guests in a timely manner and with great professionalism while maintaining security. At this facility, this is a collectively bargained position under the union

Receptionist Duties and Responsibilities

• Works closely with Concierge and other departments to ensure communication when there is a visitor in the facility.
• Answers all calls coming into the facility in a professional manner and tone, transferring and routing appropriately.
• Oversees all mail in facility, including sorting and distributing mail.
• Efficiently contacts appropriate staff members with referrals – Plays key role with ensuring all referral related calls get to the right party in the proper amount of time.
• Performs basic bookkeeping, filing, and clerical duties.
• Sends emails and faxes.
• May input admission or patient information into the computer system as required.
• All other duties, as assigned.

Receptionist Qualifications and Skills

• Working knowledge of Microsoft Office Suite.
• Ability to organize, multitask, prioritize and work under pressure.

Receptionist Education and Experience

• High School diploma or equivalent.
• One or more years of prior work experience handling receptionist responsibilities is preferred.

Physical Requirements

• Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.

Citadel Healthcare Benefits

• Daily Pay & Competitive Compensation
• 401(k) with company match
• Blue Cross Blue Shield Medical insurance.
• Dental, Vision, and Disability insurance
• Innovative Training Programs
• Opportunity for Growth and Advancement
• Paid Time Off

Citadel Healthcare has a long and successful history of providing long and short-term skilled nursing care. At Citadel, we are committed to personalized, integrated care that factors in the total well-being of every guest and their family members, and that does not just meet, but exceeds, their expectations. As part of this empathetic, respectful culture of care, we are dedicated to meeting individual preferences and needs in order to help each guest feel at home and achieve an optimal health outcome- our number one goal.

We don’t just offer care for you – we care about you.

Citadel Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.