Receptionist

AmberSky; Shrewsbury (MO); On-site; USD 32,000 - 38,000; Full time

Job summary

AmberSky Salon is seeking a friendly, dependable Receptionist to be the welcoming face of our family-focused salon in St. Louis, MO. You will handle client check-in/out, answer questions, and assist with scheduling and payments in a busy, caring setting.

The ideal candidate enjoys working with families, stays organized under pressure, and can help create a calm, positive experience for every client. Prior reception experience is a plus but not required.

Qualifications

• Experience in customer service or reception preferred.
• Comfortable using computers and learning new software.
• Professional and courteous communication by phone, text, and email.

Responsibilities

• Welcome clients and families as they arrive.
• Create a warm, positive, welcoming atmosphere.
• Check clients in and out for appointments.
• Answer questions about services, pricing, and salon policies.
• Help clients feel comfortable and cared for during their visit.
• Assist families with scheduling future appointments.
• Answer incoming phone calls and respond to client inquiries.
• Schedule, reschedule, and confirm appointments.
• Manage the salon's online booking system.
• Monitor appointment flow and communicate with stylists.

Skills

Customer service

Phone etiquette

Scheduling software

Cash handling

Multitasking

Communication

Job description

ReceptionistAmberSky Salon | St. Louis, MO

About AmberSky Salon

AmberSky Salon is a family-focused salon specializing in hair services for children and families. We pride ourselves on creating a welcoming, patient, and comfortable environment for every client—including children who may need a little extra time, flexibility, or sensory support during their appointment.

We are looking for a friendly, dependable, organized Receptionist to become an important part of our salon team.

The Role

Our receptionist is the welcoming face of AmberSky. You’ll be the first person many of our clients interact with, so we’re looking for someone who is warm, professional, personable, and genuinely enjoys working with people.

This position is ideal for someone who loves a busy environment, enjoys helping others, and can keep things organized while juggling multiple tasks.

Responsibilities

Client Experience

• Welcome clients and families as they arrive
• Create a warm, positive, and welcoming atmosphere
• Check clients in and out for appointments
• Answer questions about services, pricing, and salon policies
• Help clients feel comfortable and cared for throughout their visit
• Assist families with scheduling future appointments

Scheduling & Phones

• Answer incoming phone calls and respond to client inquiries
• Schedule, reschedule, and confirm appointments
• Manage the salon's online booking system
• Monitor appointment flow and communicate with stylists
• Help minimize scheduling gaps and cancellations
• Respond to client messages in a timely and professional manner

Sales & Payments

• Process client payments accurately
• Handle cash and credit card transactions
• Sell salon products and assist clients with product questions
• Maintain an organized and attractive retail area
• Balance the register and follow established cash-handling procedures

Salon Support

• Keep the reception area clean, organized, and welcoming
• Help maintain a calm and organized salon environment
• Assist stylists with basic non-technical tasks as needed
• Restock front-desk and salon supplies
• Help with opening and closing procedures
• Communicate important client information to the salon team
• Assist with other day-to-day salon needs

What We're Looking For

The right person will be:

• Friendly and genuinely enjoys interacting with people
• Comfortable working with children and families
• Patient, compassionate, and understanding
• Organized and able to multitask
• Dependable and punctual
• Comfortable using computers and learning new software
• Professional and confident communicating by phone, text, and email
• Detail-oriented, particularly when handling appointments and payments
• Able to remain calm and positive when the salon gets busy
• A team player who is willing to jump in wherever needed

Previous salon or receptionist experience is a plus, but not required. We are much more interested in finding someone with the right personality, work ethic, and willingness to learn.

Why Work at AmberSky?

At AmberSky, you're not just answering phones and checking people in. You're helping create an experience that can make a huge difference for a child and their family.

We believe a great salon experience starts the moment a client walks through the door—and our receptionist plays a huge role in making that happen.

You'll have the opportunity to:

• Work in a unique, family-focused salon environment
• Build customer service and business skills
• Learn the day-to-day operations of a salon
• Work alongside a supportive team
• Grow with a small, locally owned business