Receptionist

Northeast Veterinary Hospital, LLC; Seattle, Northern (WA, KY); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program (EAP)

Job summary

Northeast Veterinary Hospital, LLC in Seattle seeks a Receptionist to provide outstanding client service in a fast-paced veterinary clinic. You will manage a multi-line phone system, greet clients warmly, and help ensure smooth admissions and financial transactions.

We offer growth through structured programs, a supportive team, and comprehensive benefits. Experience with veterinary software is a plus, and the schedule includes 4 x 10 hour shifts with some weekend/evening availability.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• Able to work 4 x 10 hour shifts, including weekend and evening availability, is required.

Responsibilities

• Be the Director of First Impressions: you'll manage a multi-line phone system and greet clients.
• Ensure seamless care coordination by maintaining accurate medical records and managing appointment schedules.
• Advocate for pet health by educating clients on preventative care and hospital services.
• Embody compassion and empathy, treating each pet like your own.

Skills

Customer service

Communication skills

Organizational skills

Team player

Stress management

Multitasking

Veterinary software

Tools

Veterinary software

Job description

Job Description

At Northeast Veterinary Hospital, our mission is to provide outstanding small animal care built on a foundation of mutual respect and medical excellence. We know the community recognizes this dedication; we proudly hold a 4.8-star Google rating that reflects the deep trust local pet owners place in us. When you join our clinic in Seattle, you are not just taking a job; you are stepping into a supportive environment where you are empowered to do your best work every single day.We believe in nurturing our teammates and supporting their professional growth. Because we are part of a larger network of hospitals, you benefit from a culture that prioritizes continued education and career advancement. If your goal is to become a credentialed veterinary technician, move into a leadership role, or master advanced medical skills, we have structured programs in place to help you achieve those aspirations. We provide the resources and support necessary for every individual to succeed and reach their fullest potential in the veterinary field.We are focused solely on delivering sophisticated small animal medicine. Our commitment to high quality patient care means providing our veterinarians and technicians with the tools they need to diagnose and treat complex cases. Teammates frequently access internal specialty consultations, ensuring that you always have expert support when managing challenging medical situations. This collaborative approach allows us to maintain a high standard of care and ensures that you always feel prepared and supported in your clinical decisions.Located in Seattle, Washington, you are joining one of the nation’s most dynamic and innovative cities. Known globally for its incredible tech industry and the breathtaking beauty of the Pacific Northwest, Seattle offers an unparalleled mix of urban culture and outdoor adventure. Whether you enjoy hiking the trails of nearby Cascade Mountains, exploring vibrant neighborhood markets, or enjoying the city's renowned culinary scene, Seattle is a fantastic place to call home. This location provides a high quality of life for you and your family as you grow your career with us.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• Able to work 4 x 10 hour shifts, including weekend and evening availability, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.