Receptionist

We. Communications; Seattle (WA); On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off & holidays

Job summary

We. Communications in Seattle, WA, is seeking a Receptionist to handle administrative, reception desk, and customer-facing duties (80%) and facilities operations (20%). The role includes answering phones, greeting guests, data entry, and routing calls to staff.

You will manage front lobby, receive packages, maintain clerical supplies, and assist with mail, conference room upkeep, and general office tasks. The position requires a friendly, professional demeanor and the ability to multitask in a

Qualifications

• 0–2 years of professional experience in a customer service or office role.
• Proficiency with Microsoft Office suite (Outlook, Word, SharePoint, PowerPoint and Excel).

Responsibilities

• Handle calls – screen calls and route calls effectively.
• Greet clients and other visitors at the front desk; ensure visitor badges.
• Respond to inquiries for general information from external and internal sources.
• Maintain front lobby and reception area; keep it neat and orderly.
• Receive packages and route mail; assist in sending outgoing mail and courier shipments.
• Maintain agency kitchens and general facility tasks; clean and stock areas.
• Post conference room schedules and ensure rooms are clean.
• Handle outgoing mail requests (FedEx, etc.).
• Maintain clerical supplies on each floor; manage orders.

Skills

Customer service

Microsoft Office

Job description

About UsAt

About UsAt We., we've spent decades at the intersection of technology and humanity, bridging the gap between what businesses create and how people experience those creations. We've learned that beneath even the most unruly situations — whether it's a global crisis, an emerging technology, or a sweeping organizational change—lies a simple human need. That need could be for trust, connection, safety, or a sense of purpose. But it’s always there. And it is only by uncovering these truths that we can make real, meaningful progress.

About The Role

The Receptionist will perform administrative, reception desk, customer facing duties (80%) as well as general facilities operations (20%). This role will include customer service, data entry, receiving goods and services for general office upkeep, answering phones, and routing calls.

Responsibilities

• Handle calls – screen calls and route calls effectively
• Greet clients and other visitors at the front desk. Notify appropriate staff member or take action required to have all non-employee guests sign in and wear a visitor badge.
• Respond to inquiries and requests for general information from external and internal sources.
• Maintain front lobby and reception area for a neat and orderly appearance.
• Receive packages and route accordingly; may distribute incoming mail and assist in sending outgoing mail and overnight courier packages.
• Maintain agency kitchens and general facility tasks. This includes the following: unload dishwashers, make coffee, maintain cleanliness and organization of general area, clean/stock refrigerators, etc.)
• Post conference room schedules and check conference rooms throughout the day for cleanliness.
• Handle outgoing mail requests (including general shipping and FedEx)
• Maintain clerical supply areas on each floor, including general organization and office supply orders
• Other duties as assigned

Qualifications

• 0-2 years of professional experience, preferable in a customer service or professional office role
• Proficiency with Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint and Excel)

Preferred Qualifications

• Worked in a team environment
• Client and business environment; customer service orientation is a must. Job pressure may exist.
• Must be able to work more than 40 hours per week on occasion
• Experience working globally or with colleagues in multiple locations
• Faced paced team environment (frequent tight deadlines, multitasking, etc)
• Ability to lift up to 25 lbs.

Compensation

The base annual salary range for this role, applicable across all U.S. locations, is outlined below. The actual salary may vary based on several factors such as business requirements, job responsibilities, skills, experience, and geographical location.

Salary Range

$52,000—$63,000 USD

Benefits

As part of our commitment to the success and well-being of our team, regular employees working 20 hours or more per week are eligible for the following benefits:

• Comprehensive benefits program including medical, dental, and vision coverage
• Pretax accounts including HSA (company match), Medical & Dependent Care FSA
• Generous time off including PTO, Holidays, Annual Wellness Break, Summer Fridays and Personal Days
• Short & Long-Term Disability, paid by company
• Parental Leave, up to 12 weeks for birthing and non-birthing parent
• Caregiver Leave, up to 2 weeks to help eligible family member with serious health condition
• Community Engagement, up to 24 hours
• Bi-annual Wellness Credits, up to $300 per year
• Support with home office equipment
• Monthly Technology Credit (to offset internet / phone costs)
• 401(k) Traditional and Roth options with company match
• Learning and Development Programs for our employees

Equal Opportunity:

We. provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.

Diversity and Inclusion:

We. values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.

North America non-remote employees are required to come into the office 3 days a week.