Receptionist

The Maverick Club; Scottsdale (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

The Maverick Club in Scottsdale is seeking a polished Front Desk and Concierge‑style Associate to elevate member experiences throughout daily flow. You will welcome members, refresh amenities, and prepare spaces for meetings and events.

In this role you will support the Member Experience Manager with administrative tasks, coordinate with event teams, and ensure impeccable presentation across shared spaces and guest services.

Qualifications

• Experience in hospitality, front desk, or luxury service preferred.
• Strong communication and multitasking abilities.
• Proficiency with administrative tools and shared calendars.
• Ability to support events and guest-facing experiences.

Responsibilities

• Welcome members with warmth and a polished presence.
• Replenish coffee and amenities; maintain stations.
• Set up meeting rooms and events; prepare guest materials.
• Support MEM with admin tasks and daily operations.
• Monitor spaces for cleanliness and presentation.
• Assist with post-event tasks and member feedback.

Skills

Hospitality

Front desk operations

Communication

Multitasking

Detail orientation

Tools

Administrative tools

Shared calendars

Job description

What Youll Do Front Desk, Hospitality & Daily Flow

• Welcome members with genuine warmth and a polished, professional presence
• Replenish coffee, beverages, and amenity stations throughout the day
• Order and maintain member‑preference snacks and beverages, ensuring favorites are stocked and ready
• Clean, reset, and prepare meeting rooms and shared spaces
• Order lunch or refreshments for members and ensure smooth, timely delivery
• Open or close the Club following established procedures
• Support the Member Experience Manager (MEM) with administrative tasks and daily operations

Concierge‑Style Member Support

• Respond to member app activity, bookings, and inquiries with speed and care
• Prepare for member arrivals by ensuring amenities, workspaces, and special requests are ready
• Deliver anticipatory service that feels personal and thoughtful

Meeting & Event Experience

• Set up meeting rooms based on booking notes, member preferences, and event needs
• Ensure all meeting and event spaces are stocked, polished, and guest‑ready (water, coffee, supplies, tech)
• Assist with Club events and private member events — setup, guest flow, service, and breakdown
• Prepare event materials such as signage, guest lists, name tags, and setup notes
• Monitor meeting and event spaces throughout the day for cleanliness, replenishment, and presentation
• Support post‑event tasks including attendance tracking, documentation, and member feedback notes
• Perform additional tasks and special assignments as directed by the Member Experience Manager to support the overall operation and member experience

Who You Are

• Warm, polished, and naturally hospitality‑minded
• A strong communicator who stays composed and confident in fast‑moving environments
• Detail‑oriented with an eye for presentation and a love for creating order
• Reliable, professional, and comfortable working independently
• Someone who takes pride in crafting elevated, memorable experiences

Experience & Skills

• Experience in hospitality, front desk operations, or luxury service environments preferred
• Strong communication and multitasking abilities
• Proficiency with administrative tools, digital platforms, and shared calendars
• Comfort supporting events, meeting setups, and member‑facing experiences