Receptionist

Qualer, Now a MasterControl Company; Salt Lake City (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Fitness programs

Company events

Wellness programs

Job summary

MasterControl in Salt Lake City is seeking a Receptionist to join its Corporate Operations team. The role covers greeting visitors, handling a multi-line phone system, basic office management, and providing administrative support across the office.

You will coordinate meetings and events, assist with facilities requests, and help keep the work environment productive with attention to detail and a professional demeanor. Competitive pay and schedule flexibility are among the benefits.

Qualifications

• Experience using Microsoft Word, Excel, Outlook.
• Demonstrated customer service experience.
• Strong written and verbal communication.
• Ability to multitask and prioritize.
• Professional demeanor and reliability.

Responsibilities

• Welcoming, greeting and directing visitors and employees, in person and by phone.
• Manage the Front Desk and multi-line phone system.
• Receive and distribute mail and packages.
• Support internal and external events and activities.
• Coordinate with Facilities and Building Management on projects.
• Manage access systems and visitor sign-in procedures.
• Provide general support for expense reporting and cost-tracking.
• Assist with on-site candidate interviews and recruiting support.
• Manage snack/food program vendors and office programs.
• Order and stock snack items and maintain soda machines.

Skills

Microsoft Office

Customer service

Communication

Team player

Attention to detail

Job description

About MasterControl

MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit www.mastercontrol.com

MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit www.mastercontrol.com

Summary

The Receptionist will serve as a key player in MasterControl’s Corporate Operations team. The position’s duties will include general receptionist responsibilities, including answering Company calls, general office management functions, and providing administrative support across MasterControl. The Receptionist will also assist in organizing and supporting Company meetings and events. This role will ensure MasterControl’s work environment is positive and productive by coordinating snack programs/vendors and serving as a liaison for facilities requests. This position works in an exciting and dynamic team environment and will have a direct impact on the company’s success.

Responsibilities

• Welcoming, greeting and directing visitors and employees both in person and over the phone, while maintaining a safe and secure work environment.
• Manage the Front Desk of the corporate office by answering a multi-line phone system, providing general assistance to customers and guests, and directing visitors or callers to the correct contact or department.
• Receive and distribute mail and packages throughout the headquarters office.
• Support both internal and external events and activities.
• Work closely with the Facilities team and Building Management to ensure maintenance projects and office/building improvements are completed quickly and efficiently.
• Manage building access systems, including security badge generation and visitor sign-in procedures.
• Provide general support for expense reporting and cost-tracking projects.
• Provide recruiting support to set‑up candidate interviews and host on‑site candidates
• Management of vendor relationships for the internal snack/food program and other office programs
• Order and stock Snack program items, as well as clean soda machines.
• Other items as requested by Corporate Services management.

Preferred Skills

• Microsoft Suite Experience - Strong skills in Microsoft Office suite (Word, Outlook, and Excel)
• Previous phone/customer service experience
• Self‑motivated
• High level of accuracy and attention to detail
• Communicate effectively in person, by telephone, and in writing
• Team player and a willingness to adjust priorities as needed
• Ability to work independently or in a group
• Outgoing, creative and organized
• Multitasking and prioritization skills
• Professional demeanor and positive attitude

Physical Demands and Regulations

• Ability to communicate effectively in writing, in person, over the telephone and in e‑mail
• Ability to operate a computer and work at a desk for extended periods of time

Why Work Here?

#WhyWorkAnywhereElse?

MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet.

We work hard to develop and challenge our employees' skillsets, recognize their contributions, encourage professional development, and offer a one‑of‑a‑kind culture. This is why we say #WhyWorkAnywhereElse?

MasterControl could be your next (and last) career move!

Here Are Some Of The Benefits MasterControl Employees Enjoy

• Competitive compensation
• Schedule flexibility
• Fitness clubs (you get paid to have fun and be active!)
• Company parties and employee recognition programs
• Wellness programs
• Much, much more!

MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [e-mail] or call [phone] and ask to speak with a member of Human Resources.

Equal Opportunity Employer, including disability and protected veteran status