Receptionist

Community Health at Home; Roseburg (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Student loan repayment program

Job summary

CHI Mercy Health is seeking a Clinic Receptionist to be the welcoming heart of the clinic. You will manage patient reception, administrative tasks, and EMR workflows to ensure smooth operations and patient understanding of care instructions.

The role requires exceptional interpersonal skills, tech proficiency, compassionate patient care, and an adaptable approach to creating a positive patient experience at every touchpoint.

Qualifications

• High School Diploma or GED required.
• Healthcare experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Check-in patients and complete paperwork to ensure efficient admitting and compliance.
• Answer calls and route them to the appropriate staff.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, including copays and deductibles.
• Copy/scan patient access materials into the EMR system.
• Prepare charts for appointments ensuring all information is complete.

Skills

Interpersonal skills

Phone etiquette

Scheduling

EMR proficiency

Education

High School Diploma or GED

Tools

EMR / EHR software

Job description

Job Summary and Responsibilities

As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.

Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.

To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guideline.
• Obtain accurate patient and insurance information, collecting copays and deductible amounts.
• Copy/scan patient access related hardcopy materials into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.

Student loan repayment program offered!

Job Requirements

Required

• High School Diploma or GED

Preferred

• Healthcare experience

Where You'll Work

At CHI Mercy Health, you'll discover a place where your professional growth is deeply valued within a truly supportive and rewarding environment. For over a century, our commitment to Compassion, Inclusion, Integrity, Excellence, and Collaboration has guided every interaction, shaping how we care for our patients and uplift one another. Today, as CHI Mercy Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. We are proud of our state-of-the- art care and numerous awards and accreditations that reflect our dedication to excellence. When you join CHI Mercy Health, you become part of a team that delivers top-quality, professional healthcare and contributes to a legacy of service built on collaboration and shared purpose.