Receptionist

Crown One Development LLC; Roseburg (OR); On-site; USD 17,000 - 18,000; Full time

Job summary

Crown One Development LLC in Roseburg, OR is seeking a Receptionist to provide essential front-desk and administrative support in a senior care facility. You will greet visitors, answer calls, manage scheduling, and assist department heads with clerical tasks.

The position requires a high school diploma or GED, typing and word processing skills, light bookkeeping, and CPR/First Aid certification. The role involves day, swing, and night shifts seven days a week with a professional dress code.

Qualifications

• Must have a high school diploma or GED.
• Typing and word processing experience required.
• Light bookkeeping skills are beneficial.
• Excellent interpersonal skills are essential.
• Ability to follow verbal and written instructions; establish priorities.
• CPR and First Aid certification is required.

Responsibilities

• Greet visitors, residents, and family members warmly and efficiently.
• Provide administrative and clerical support to the Executive Director and Department Heads.
• Answer all incoming and internal calls professionally.
• Assist Activities Department with coordinating resident transportation to appointments and activities.
• Read, understand and follow policy and procedure documents.
• Maintain cleanliness and organization of the work area and filing systems.
• Handle correspondence, typing, and general clerical tasks as assigned.
• Respond to resident emergencies and document incidents daily.
• Support marketing with routine mailings and reports.
• Assist with inventory, deposits, and basic accounting tasks as needed.

Skills

Typing

Interpersonal skills

Follow instructions

Prioritization

CPR & First Aid

Education

High school diploma or GED

Tools

Word processing

Light bookkeeping

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Roseburg, OR, US

Salary Range: $14.55 To $15.50 Annually

Position: RECEPTIONIST Department:ADMINISTRATION

EDUCATIONAL AND TECHNICAL QUALIFICATIONS:

Theindividualthatfillsthispositionmust haveaminimum of ahigh school diplomaor GED, skills in typing with word processing experience, light bookkeeping, good interpersonal skills, an ability to follow verbal and written instruction, an ability to establish priorities, be able to maintain a professional attitude and posture, and shall be CPR and First Aid certified.

PERSONAL QUALIFICATIONS:

Mustpossessgoodphysicalandmentalhealth,apleasant,friendly,and patient attitude, and a sincere desire to work with seniors.

AUTHORITY AND ACCOUNTABILITY:

UnderthedirectauthorityofandaccountabletotheFront Desk Supervisor.

PROPER ATTIRE:

Theestablisheddresscodeisbusinessattireofsuits,slacks,dressshirt,withorwithout tie (males), skirts, sweaters, blouses, pants suits (females), and a name badge. Must be well groomed, tidy, and professional in appearance at all times in accordance with the established dress code policy.

POSITION SUMMARY:

This is a day/swing/noc shift, seven days per week, Monday through Sunday. The responsibilityrequirestwopart-timeoronefull-timeandonepart-timestaffmember.Theindividualsfilling this position shall serve as receptionist to the facility and primary administrative and clerical support person for the Executive Director and Department Heads and shall respond to the resident emergencies within the independent section of the facility.

SPECIFICRESPONSIBILITIES:

Read,understand,andabidebythepositiondescription,positionalandgeneralorientations, Statement of Service Standards, and corporate and facility policies and procedures.

• Haveabasicknowledgeofandcomplywiththefacility'sgeneralanddepartmentalsafetyrules.


• Understandbasicfireandsafetyrulesandregulationsandhaveknowledgeoftheemployee'sareaof responsibility in responding to emergencies and fire drills.


• ComprehendandadheretoallOSHArulesandregulations.Understandandhaveabasicknowledge of the MSDS material.


• Arriveontimepreparedtoaccomplishpositionalestablishedduties.


• Greetvisitors,residents,andfamilymemberswarmlyandefficiently.


• Assisttheresidentsandguestswithrespectanddignity.


• Answerallincomingandinternaltelephonecallsinaprofessional,pleasantmannerperthe established corporate and facility policies.


• AssisttheActivitiesDepartmentincoordinationofscheduledtransportationofresidentstodoctor appointments, shopping, banking, and other activities.

10. In the absence of Marketing Department personnel, answer inquiry questions with efficient and accurate information.

• Provideinformative,professional,andeffectivetoursobtainingnecessaryprospectinformation.


• MaintainthemasterformsonCompany Intranet.


• MaintaintheFrontDeskManual.Completefilingrequirementsasneeded.


• Collectmoneyandwritereceiptsforrent,diningroommeals,stamps,andallotherancillaries.


• Balanceallmoneyandchargesdailyandcompletethe salesenvelopeonallmoneycollected.


• Handlecorrespondenceandtypingandserveasclericalsupportforadministrationandthe department heads as assigned.


• Performspecificassignmentsasrequestedbythesupervisor,suchasorderingsupplies,assistingwith accounts payable, accounts receivable, payroll, maintenance of resident and employee files, forms maintenance, and organization of the work room, copy room, and storage room. Prepare bank deposits.


• Keepthe workareacleanandtidyatalltimes.


• Respondtoresidentemergencycallsasneeded.


• Recordallpertinentinformationdailyinthe24-hourreportlog while communicating directly with supervisor.


• AssisttheMarketingDepartmentwithroutineweekly,monthly,andbulkmailings,asassigned.


• Assembleweeklymailingsofreportsanddocumentsasrequired.


• Attendalldepartmental,facility,andothermeetingsandin-services,asrequiredbythedepartmental supervisor.


• Meetallnewresidentswithinyourscopeofserviceandassistthemintheirmove-inandorientation process.


• Maintainafriendlyandwarmresidentrelationshipwithinthe"family"spiritofthefacility.


• Typeallmenus,bothseasonalanddailyspecials,asrequestedbytheExecutiveDirector. Completeallotherassigneddutiesasrequestedorrequiredbymanagement.

Note: Management retains the right to add or otherwise change the duties of this position at any time at its sole discretion.