Receptionist

Aston Carter; Rockford (MN); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan – Pre-tax and R

Life Insurance (Voluntary Life & AD&D)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

PTO / Vacation or Sick Leave

Job summary

Aston Carter is seeking a friendly, professional Receptionist to provide front desk support for a community-focused organization in Rockford, MN. This onsite role serves as the first contact for members, visitors, vendors, and contractors, requiring excellent communication and organizational skills.

You will greet guests, answer calls, handle basic billing inquiries, manage mail and emails, and support meetings and appointments while maintaining a professional front desk environment.

Qualifications

• Previous experience in customer service, administration, reception, front desk support, retail, banking, hospitality, or a related role.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational abilities.
• Proficiency with Microsoft Outlook and Microsoft Teams.
• Comfortable managing multiple tasks and priorities simultaneously.
• Ability to provide professional service in a fast-paced environment.
• Dependable, punctual, and reliable work ethic.
• Comfortable handling cash transactions with accuracy.

Responsibilities

• Greet and assist members, visitors, vendors, and contractors in a professional and welcoming manner.
• Answer, screen, and direct incoming calls through a busy multi-line phone system.
• Process member payments and assist with basic billing inquiries.
• Respond to questions regarding services, programs, and account information.
• Manage incoming and outgoing mail, shipping requests, and general correspondence.
• Monitor and respond to email communications.
• Assist with document management, filing, label printing, faxing, and other clerical duties.
• Coordinate visitor check-ins and support meetings, interviews, and appointments.
• Handle cash transactions accurately and maintain proper cash-handling procedures.
• Maintain an organized, professional, and customer-friendly front desk area.
• Provide administrative support to ensure smooth day-to-day office operations.

Skills

Customer service

Front desk

Communication

Multi-line phone

Cash handling

Organization

Microsoft Outlook

Microsoft Teams

Job description

About the Opportunity

Are you someone who enjoys helping people and creating a positive first impression? We are seeking a friendly, professional, and organized Receptionist to provide front desk support for a respected, community-focused organization in Rockford, MN.

This role serves as the first point of contact for members, visitors, vendors, and contractors, making it a great opportunity for someone with experience in customer service, administration, reception, retail, banking, hospitality, or office support. The ideal candidate thrives in a busy environment, enjoys interacting with people, and takes pride in delivering exceptional service.

What You'll Do

• Greet and assist members, visitors, vendors, and contractors in a professional and welcoming manner.

• Answer, screen, and direct incoming calls through a busy multi-line phone system.

• Process member payments and assist with basic billing inquiries.

• Respond to questions regarding services, programs, and account information.

• Manage incoming and outgoing mail, shipping requests, and general correspondence.

• Monitor and respond to email communications.

• Assist with document management, filing, label printing, faxing, and other clerical duties.

• Coordinate visitor check-ins and support meetings, interviews, and appointments.

• Handle cash transactions accurately and maintain proper cash-handling procedures.

• Maintain an organized, professional, and customer-friendly front desk area.

• Provide administrative support to ensure smooth day-to-day office operations.

QualificationsRequired

• Previous experience in customer service, administration, reception, front desk support, retail, banking, hospitality, or a related role.

• Strong communication and interpersonal skills.

• Excellent attention to detail and organizational abilities.

• Proficiency with Microsoft Outlook and Microsoft Teams.

• Comfortable managing multiple tasks and priorities simultaneously.

• Ability to provide professional service in a fast-paced environment.

• Dependable, punctual, and reliable work ethic.

• Comfortable handling cash transactions with accuracy.

Preferred

• Experience working in a high-volume, customer-facing environment.

• Familiarity with Microsoft Office applications.

• Experience supporting administrative or office operations.

• Experience working with diverse customer populations, including elderly customers.

• Strong multitasking and problem-solving abilities.

Job Type & Location

This is a Contract position based out of Rockford, MN.

Pay and Benefits

The pay range for this position is $24.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Rockford,MN.

Application Deadline

This position is anticipated to close on Sep 23, 2026.

About Aston Carter

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] ([e-mail]) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.