Receptionist

Metasys Technologies; Reston (VA); On-site; USD 37,000 - 48,000; Full time

Job summary

Metasys Technologies seeks a professional Front Desk Receptionist to support a legal office with first-rate customer service, greet visitors, and assist attorneys and staff in Reston, VA.

You will answer calls, coordinate meeting rooms, manage hospitality, and maintain a professional lobby while handling light clerical tasks and ensuring smooth daily operations.

Qualifications

• High school diploma required; Associate or Bachelor's degree preferred.
• Three years of related business experience preferred, with strong preference for administrative, reception, or switchboard experience.
• Customer service experience required; experience in a law firm or legal environment is a plus but not required.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Excellent customer service, communication, organizational, and multitasking skills.
• Detail-oriented with a proactive, friendly, professional, and positive attitude.
• Ability to work with office and technical equipment.
• Stable prior and related work history required; candidates with frequent short-term assignments or job hopping will not be considered.
• Candidates with paralegal backgrounds are not suitable for this role.
• Business professional dress required; the office is fragrance-free, so only non-scented personal hygiene products are acceptable.
• Ability to perform occasional walking, standing, bending, reaching, lifting, and carrying objects up to 50 lbs., with assistance provided for heavier items.

Responsibilities

• Greet and assist all visitors and employees with a professional and welcoming approach.
• Answer and route incoming telephone calls using professional phone etiquette.
• Schedule meeting rooms and ensure conference rooms are prepared with required supplies, beverages, and video conferencing equipment.
• Maintain visitor and guest security procedures and monitor attorney and staff availability to appropriately handle calls and visitors.
• Perform light clerical and administrative duties, including preparing documents and correspondence, maintaining files and calendars, and scheduling appointments and meetings.
• Assist with hospitality services, including coffee, water, food, and beverages as needed.
• Maintain the cleanliness and organization of the lobby, workspace, supply rooms, and supply closets.
• Order and organize office supplies as needed.
• Assist with tracking and issuing customer property such as ID badges, phones, directories, and other equipment.
• Provide concierge-style assistance to guests, clients, and staff, including familiarity with local restaurants and services.
• Build professional relationships with clients and employees and become familiar with office culture and expectations.
• Participate in office or community initiatives as needed.
• Perform other duties as assigned.

Skills

Customer service

Office equipment

MS Office

Multitasking

Professional communication

Education

High school diploma

Associate or Bachelor's degree preferred

Job description

• Provide professional front-desk, reception, and administrative support in a legal office environment.
• Deliver exceptional customer service to visitors, attorneys, paralegals, legal administrative assistants, and employees.
• Answer incoming calls, coordinate meeting rooms, assist with hospitality, and maintain a professional office environment.

Responsibilities

• Greet and assist all visitors and employees with a professional and welcoming approach.
• Answer and route incoming telephone calls using professional phone etiquette.
• Schedule meeting rooms and ensure conference rooms are prepared with required supplies, beverages, and video conferencing equipment.
• Maintain visitor and guest security procedures and monitor attorney and staff availability to appropriately handle calls and visitors.
• Perform light clerical and administrative duties, including preparing documents and correspondence, maintaining files and calendars, and scheduling appointments and meetings.
• Assist with hospitality services, including coffee, water, food, and beverages as needed.
• Maintain the cleanliness and organization of the lobby, workspace, supply rooms, and supply closets.
• Order and organize office supplies as needed.
• Assist with tracking and issuing customer property such as ID badges, phones, directories, and other equipment.
• Provide concierge-style assistance to guests, clients, and staff, including familiarity with local restaurants and services.
• Build professional relationships with clients and employees and become familiar with office culture and expectations.
• Participate in office or community initiatives as needed.
• Perform other duties as assigned.

Requirements

• High school diploma required; Associate or Bachelor's degree preferred.
• Three years of related business experience preferred, with strong preference for administrative, reception, or switchboard experience.
• Customer service experience required; experience in a law firm or legal environment is a plus but not required.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Excellent customer service, communication, organizational, and multitasking skills.
• Detail-oriented with a proactive, friendly, professional, and positive attitude.
• Ability to work with office and technical equipment.
• Stable prior and related work history required; candidates with frequent short-term assignments or job hopping will not be considered.
• Candidates with paralegal backgrounds are not suitable for this role.
• Business professional dress required; the office is fragrance-free, so only non-scented personal hygiene products are acceptable.
• Ability to perform occasional walking, standing, bending, reaching, lifting, and carrying objects up to 50 lbs., with assistance provided for heavier items.

Location Requirement: Candidates should live within approximately one hour of the worksite.

Potential Permanent Opportunity: Opportunity to become permanent after 320 hours worked.