Receptionist

Buchanan Ingersoll-Rooney; Philadelphia (Philadelphia County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hybrid work schedules

Generous Paid Time Off

Paid Holidays

WorkWell wellness program

Access to LinkedIn Learning

Medical, Dental, Vision Insurance

401K Program

Job summary

Buchanan, Ingersoll & Rooney is hiring a Receptionist/Concierge for their Philadelphia office. This full-time role emphasizes exemplary customer service and organization skills. The ideal candidate will have 3+ years of experience and a high school diploma.

Key responsibilities include managing client reception, answering phone calls, and coordinating schedules. We offer a generous benefits package and a hybrid work schedule. Join a firm recognized for its commitment to client service.

Qualifications

• 3+ years of receptionist or administrative assistant experience.
• Typing ability of 50wpm minimum.
• Proven work ethic required.

Responsibilities

• Ensure professional client reception services.
• Answer all incoming phone calls.
• Process deliveries to the reception desk.
• Schedule and coordinate conference rooms.

Skills

Organizational skills

Interpersonal skills

Problem solving

Customer service orientation

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Job Category: Receptionist

Risquisition Number: RECEP001228

Posted: June 15, 2026
Full-Time
Philadelphia, PA 19102, USA

Job Details

Description

Receptionist/Concierge

Buchanan Ingersoll & Rooney is a national law firm with a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations advice to our regional, national and international clients.

We are currently seeking an experienced Receptionist/Concierge for our Philadelphia office. This position reports to the Office Manager. The Concierge/Reception Professional offers top-tier customer service via phone, email and in person. We are seeking an individual who is highly articulate, motivated, warm, welcoming and very customer-oriented. You will provide prompt, courteous and effective customer-oriented services to guests, visitors and employees. You will make recommendations and offer suggestions, in addition to fulfilling employee and visitor requests. This position requires exemplary hospitality skills, the ability to understand the value of first impressions and some knowledge of the local area. The ideal candidate will have a true passion for helping people, along with the goal of exceeding expectations.

This position is on-site five days per week.

Knowledge, Skills and Abilities

The ideal candidate will possess the following:

• Successful candidate will be highly articulate, have strong organizational and leadership skills
• Passion for impeccable service
• Strong interpersonal and problem solving skills
• Ability to address multiple tasks efficiently and effectively
• Exhibit and maintain professional demeanor, positive attitude and professional appearance
• Ability to react calmly and professionally under pressure, treat others with respect; accept responsibility for actions; follow through on commitments

Responsibilities

• Ensure professional client reception services by greeting clients and visitors, attending to their hospitality needs, communicating with staff and attorneys regarding their arrival, and monitoring emergent issues
• Answer all incoming phone calls, ensuring all calls are redirected accordingly
• Process deliveries to the reception desk by contacting recipient parties, keeping logs of special requests, follow-up with clients as needed
• Ensure security procedures are followed by issuing temporary security cards according to procedural expectations and monitor arrivals and departures of guests
• Schedule and coordinate conference rooms/video calls and visiting attorney office requests
• Assist with office event planning logistics
• Under the supervision of the Office Manager, manage catering orders for meetings
• Provide back-up for any technology needs in conference rooms
• Assist Office Manager with building service requests
• Prepare check requests, track credit card receipts and ensure everything is processed through Accounts Payable
• Assist guests with information on local transportation, including local parking facilities, Uber, taxis, etc.
• Perform additional responsibilities as assigned

Required Education/Experience

• High school diploma or equivalent
• 3+ years of receptionist or administrative assistant experience
• Proven work ethic
• Excellent interpersonal, communication and organizational skills
• Typing ability of 50wpm minimum
• Proficient in Microsoft Office Suite; Word, Excel, Outlook

Buchanan Ingersoll and Rooney PC offers a benefit package that includes:

• Hybrid work schedules
• Generous Paid Time Off
• Paid Holidays, including a floating holiday
• WorkWell wellness program
• Caregiving assistance with Bright Horizons (child, elder, and pet care!)
• Access to our Firm-wide emergency assistance fund
• Free full access to LinkedIn Learning
• Insurance – Medical, Dental, Vision
• 401K Program
• Retirement Savings Program

We are an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.