Receptionist

Mission Pet Health; Parker (CO); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Discounted veterinary care

Online discount platform

Teladoc access 24/7

Job summary

Mission Pet Health in Parker, CO seeks a Receptionist to deliver compassionate, efficient client service and support the clinical team in a fast-paced veterinary environment.

You will manage a multi-line phone system, greet clients, coordinate appointments, and handle payments while maintaining accurate records. Veterinary software experience is preferred; availability Monday–Friday 9:30 AM–6:00 PM is expected.

Qualifications

• Passion for providing excellent customer service.
• Excellent communication skills, including handling stressful situations with good judgment.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Collaborative, team-first mindset with the ability to work independently.
• Experience with veterinary software is preferred.
• Veterinary experience is preferred.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointments, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure optimal care.
• Embody Compassion and Empathy: be a calming presence for clients and treat each pet with care.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Vet software experience

Vet experience

Tools

Vet software

Job description

At Advanced Pet Care of Parker, you join a practice committed to being a trusted partner in pet healthcare since 2009. This is a full-service veterinary clinic known for treating pets like family, a mission clearly reflected in our excellent 4.8-star Google rating. We pride ourselves on offering truly comprehensive care, from routine wellness to critical urgent and emergency services. If you are looking for a highly compassionate environment where community trust and clinical expertise intersect, this is your opportunity to do your best work. When you become a teammate at Advanced Pet Care of Parker, you are joining a highly established organization, supported by four dedicated DVMs and stable leadership. This is a culture built on deep compassion and personalization; our teammates are renowned for consistently going above and beyond to support clients and pets through every stage of their lives. While you focus on patient care, know that you are part of a larger network that supports a culture of growth and continuous education. You will have access to extensive resources, including internal specialty consultations, and programs designed to help all teammates succeed and achieve their professional goals, whether that means becoming a credentialed technician or moving into leadership roles. The quality of medicine you practice here is comprehensive and challenging, offering exposure to diverse cases. Advanced Pet Care of Parker operates as a full-service clinic focused exclusively on small animal medicine. Your clinical capabilities will span Wellness and Prevention, Advanced Care, Surgical Procedures, and Testing and Diagnostics. Crucially, we also provide Urgent Care services, ensuring you remain engaged with both scheduled procedures and immediate medical needs in a well-supported environment. Advanced Pet Care of Parker is located in Parker, Colorado. As you settle into the community, you will find yourself in a location that offers a balanced lifestyle and excellent quality of life.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• Veterinary experience is preferred.
• Available to work M-F 9:30AM-6PM.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Competitive Compensation

• A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

• We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

• Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

• Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace", ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.