Receptionist

Mission Pet Health; Broomfield (CO); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Discounted veterinary care for pets

Access to online discount platform

Teladoc 24/7 access to doctors

Job summary

Mission Pet Health invites you to join our team as a Receptionist in Colorado. You will be the Director of First Impressions, greeting clients, managing a multi-line phone system, and coordinating appointments while ensuring smooth financial transactions.

You will support pet wellness education and collaborate with a veterinary team dedicated to compassionate care. We offer a comprehensive benefits package, a supportive network of over 20,000 veterinary professionals, and opportunities for

Qualifications

• Passion for providing excellent customer service.
• Excellent communication and interpersonal skills.
• Strong organizational abilities for a fast-paced environment.
• Collaborative mindset with ability to work independently and with direction.
• Experience with veterinary software is preferred; a flexible schedule including some weekends and holidays is required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect our commitment to compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure optimal pet care.
• Embody Compassion and Empathy: be a calming presence for clients and treat each pet with care.

Skills

Customer service

Communication

Organization

Team collaboration

Veterinary software

Tools

Vet software

Job description

Welcome to Aspen Arbor Animal Hospital in beautiful Broomfield, Colorado. Our mission is to provide the very best in comprehensive and compassionate veterinary medicine, and we treat every patient like our own. You will be joining an established practice, proudly serving the community since 2016, a commitment reflected in our excellent 4.7-star Google rating. Crucially, we are an American Animal Hospital Association AAHA accredited facility, which means you will work in an environment that regularly exceeds the globally recognized benchmarks for quality care in surgery, diagnostics, patient care, and anesthesiology. This is your opportunity to do your best work alongside highly skilled professionals who are dedicated to clinical excellence. Our commitment to AAHA standards means that we support our teammates with the structure and resources necessary to succeed. You will collaborate closely with a dedicated team, including four highly skilled Veterinarians and a long‑term Hospital Manager, Cheyenne Joiner, who ensures smooth operations. Aspen Arbor Animal Hospital is defined by a culture of mutual respect and trust, allowing every professional the chance to develop their specific interests. The AAHA mandate ensures continuous improvement, giving you the platform you need to grow your skills and focus on providing exceptional client service and advanced medical protocols every day. As a full-service veterinary clinic, Aspen Arbor Animal Hospital offers comprehensive care that extends far beyond routine wellness. You will utilize advanced testing and diagnostics, surgical procedures, and emergency services. We meet the high standard of AAHA protocols in diagnostic imaging and anesthesiology, ensuring patient safety is always prioritized. Furthermore, the practice offers specialty services that allow you to expand your repertoire, including care for Exotic Pets and Small Mammal patients. Our philosophy centers on offering you the necessary tools and training to provide a range of proactive and advanced medical options to our clientele. Aspen Arbor Animal Hospital is situated in the desirable community of Broomfield, Colorado. This area provides an ideal combination of suburban convenience and access to the spectacular natural amenities the front range is known for. With regular weekly hours Monday through Saturday and a closed schedule on Sunday, you will find excellent work‑life balance that allows you to fully enjoy everything Colorado has to offer, from outdoor recreation to the thriving local culture. We invite you to make your professional home here and experience the unparalleled lifestyle available in Broomfield.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.