Receptionist

Century Fire Protection; Orlando (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Life Insurance

Disability – Short & Long-term

Paid Time Off

Paid Holidays

401(K) with Company Match

Employee Assistance Program

Employee Relief Fund

Supplemental Insurance

Job summary

Century Fire Protection is seeking an on-site Administrative Assistant in Orlando, FL to handle front-line calls and provide essential administrative support across divisions.

The role requires a High School Diploma with 2+ years of related experience and strong communication skills. Proficiency in Word, Excel, and Outlook is preferred to maintain efficient office operations and support our growing team.

Qualifications

• High School Diploma required with 2+ years related experience.
• Must have strong phone skills and customer service orientation.
• Proficiency in Microsoft Office (Word, Excel, Outlook) preferred.

Responsibilities

• Answer, screen, and forward calls in a professional manner.
• Provide callers with information and answer basic questions.
• Respond to customer inquiries promptly and courteously.
• Retrieve voicemails and route messages to the appropriate staff.
• Sort and distribute mail as needed.
• Operate standard office equipment (fax, copy, computer).
• Assist with administrative tasks to support one or more divisions.

Skills

Phone skills

Customer service

Administrative support

Education

High School Diploma

2+ years related experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Summary

Responsible for answering and directing callers in a polite and friendly manner. This position may provide a variety of administrative support to the one or multiple divisions.

Essential Duties and Responsibilities

• Answer, screen, and forward phone calls.
• Provide callers with information and answer basic questions.
• Respond to all customer inquiries in a polite and timely manner.
• Retrieve messages from voice mail and forward to appropriate personnel.
• May sort and distribute mail.
• Operate standard office equipment, including fax machine, copy machine, and computer.
• Assist with a variety of administrative tasks, as required to support the division(s).

Education and/or Experience

High School Diploma and two or more years related experience. Requires strong phone skills, high level of customer service.

Computer Skills

Competency in Microsoft applications including Word, Excel, and Outlook.

Company Overview

Century Fire Protection is one of the largest and most successful full-service fire protection companies based in the Southeast and we are still growing! There are a wide range of positions and countless opportunities for career growth. Each employee is empowered to do their job and serve our clients. There is no better place to work in the industry!

We are experts in design, fabrication, installation, and maintenance of all types of fire protection systems in virtually all commercial markets for each stage of a buildings life cycle. Headquartered in Duluth, GA, Century Fire has more than 20 offices across seven states including Alabama, Florida, Georgia, Kansas, North Carolina, South Carolina, Tennessee, Texas, and Virginia.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Voluntary Life Insurance
• Short-term & Long-term Disability
• Paid Time Off
• Paid Holidays
• 401(K) with Company Match
• Employee Assistance Program
• Employee Relief Fund
• Supplemental Insurance including Critical Illness, Hospitalization & Accident

Century Fire Protection is a GREAT place to work! Come and GROW WITH US!