Receptionist

Universal Health Services; Orem (UT); On-site; USD 26,000 - 28,000; Full time

Job summary

Center for Change in Orem, Utah is seeking a full-time Secretary/Receptionist to join a friendly front-office team in a healthcare facility dedicated to eating disorders. This 32-hour-per-week role offers a base wage of $16.00 per hour and involves welcoming patients, managing calls, scheduling appointments, assisting with payments and insurance coordination, and supporting medical records tasks.

The position emphasizes a professional, courteous interface with patients and families, with

Qualifications

• Previous receptionist or secretarial experience.
• Excellent public relations and customer interaction skills.
• Experience with medical insurance benefits preferred.
• Excellent telephone and verbal communication skills.
• Experience with multiple-line phone systems.
• Proficient in Microsoft Office suite.

Responsibilities

• Greet patients and direct them as needed; answer, screen and route calls.
• Coordinate first-time and ongoing appointment scheduling.
• Assist providers with appointment logistics and scheduling.
• Participate in payment collection and billing processes.
• Coordinate insurance benefits and basic medical records tasks.
• Support other projects and administrative duties as assigned.

Skills

Receptionist experience

Public relations

Medical insurance knowledge

Telephone communication

Multi-line phones

Tools

Microsoft Office

Job description

Responsibilities

Center for Change, in Orem, Utah is seeking a full-time Secretary/Receptionist, 32 hours/week, who enjoys working with a great reception team in a healthcare faciity.

Center for Change is a 60+ bed healthcare facility dedicated to helping individuals fight and recover from Eating Disorders. The Center is respected for its programs, progressive outlook, and for its major contributions in research and treatment in the field of eating disorders.

We rely on our front office staff to provide a friendly and helpful interface with the Center's patients, their families, and the public who visit or contact the Center. Receptionists receive and direct incoming calls, coordinate first time appointments, assist providers with ongoing appointment scheduling, participate in payment collection, coordinate insurance benefits, assist with basic medical record projects, and complete other projects as assigned.

Wage: Dependent upon experience; base wage is $16.00/ hour

Qualifications

• Previous receptionist or secretarial experience
• Excellent PR skills and experience interacting with the public
• Previous knowledge and experience working with medical insurance benefits preferred
• Excellent telephone and verbal communication skills
• Experience with multiple-line phone systems
• Proficient with business software applications such as the Microsoft Office suite

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

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